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Maybank Singapore seeks a passionate Fraud Analyst for its Cards Operations team. The role focuses on preventing fraud through data analysis and monitoring transactions. Ideal candidates will possess strong analytical skills and relevant experience in fraud management, contributing to customer safety and operational integrity.
Maybank Singapore is looking for a Fraud Analyst to join our Cards Operations – Fraud Control Management team. If you’re passionate about preventing fraud, working with data, and helping customers feel safe, this role might be for you.
What You’ll Do:
Monitor and investigate suspicious card transactions & e-payments using in-house and scheme-based fraud tools
Follow up with customers on unauthorised transactions and manage card replacements
Review and update fraud detection rules (Visa & MasterCard platform) based on emerging fraud trends
Assess suspicious credit card applications and support AML monitoring efforts
Liaise with internal teams, authorities, and card schemes on fraud-related cases
Provide support in chargeback and recovery processes
Prepare monthly and regulatory fraud reporting
What You Bring:
A degree in Banking, Business, Finance, or a related field
Strong analytical and problem-solving skills
Ability to work under pressure in a fast-paced environment
3–5 years’ experience in fraud management, payments, or risk functions preferred
Familiarity with Visa/Mastercard chargeback and dispute processes is an advantage
Please note only shortlisted candidates will be notified.