Foodservice Executive

ISS CATERING SERVICES PTE. LTD.; Singapore; On-site; SGD 47,000 - 60,000; Full time

Job summary

ISS Catering Services PTE. LTD. in Singapore seeks an experienced Foodservice Manager to oversee day-to-day operations of the contract site, ensuring top service standards and profitable management of staff and food costs.

You will lead menu planning, production schedules, staff training, and client meetings, while maintaining compliance with health, safety and hygiene regulations. The role requires strong leadership, excellent communication, and the ability to adapt under pressure.

Qualifications

• Diploma or equivalent in F&B services management or related field.
• Excellent interpersonal and communication abilities.
• Ability to mentor and lead teams under pressure.

Responsibilities

• Oversee day-to-day contract site operations and assist or lead Foodservice Manager as needed.
• Attend client feedback meetings and address concerns related to operations.
• Ensure high standard of food service, optimize costs, and manage staff and resources.

Skills

Leadership

Interpersonal skills

Communication skills

Resilience under pressure

Management

Education

Diploma in Food & Beverage Services Management

Job description

JOB RESPONSIBILITY

• Either assists Foodservice Manager or is fully in-charge of the day-to-day operation of the contract site.
• Attend client's feedback meetings with relevant site personnel to address all concerns and issues relating to the operation.
• Provide the highest standard in food service at the contract site assigned to him/her and to optimize profits through astute management of human resources, food cost and other expenses.
• Organize and plan menu, production, manpower schedules (including managing purchasing functions) and ensure compliance to weekly meal forecast.
• Ensure high standard of professionalism and image in the day-to-day operation of business.
• Oversee and provide hands-on management in all aspects of operations not limited to only foodservice.
• Recruit, train, supervise and discipline employees and recommend the hiring / firing to General Manager or Operations Manager.
• Conduct employees? orientation, training and evaluation on-site.
• Record and update Logbook daily for review by the Foodservice Manager or Operations Manager.
• Conduct daily spot checks on taste, presentation and service procedures to ensure compliance to high standards expected at all times.
• Manage, direct and upgrade the standards of existing staff and to bring them to a higher level in all aspects of work.
• Plan, organize and execute all on-site catering activities including but not limited special social events, functions, luncheon talks and term-end dinner.
• Standardize operations, methods, system, procedures and reinforce consistency in conduct and discipline.
• Motivate and enhance staff morale by providing leadership and guidance to the team under his/her charge.
• Practice high standard of integrity. Continually monitor suppliers? performance to ensure best value in relation to quality.
• Monitor all Food Hygiene and Safety practices and ensure compliance to ENV regulations governing cleanliness and hygiene.
• Maintain equipment, uniforms and stores to comply with ISS standards and government legislation.
• Develop good working relationships with clients and to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business.
• Coordinate and execute all special menus and festive sales as and when required.
• Ensure accuracy of daily sales revenue and ensure timely submission of all daily sales report and month-end financial and administrative report.
• Ensure all documentation for employees? timesheets are processed and submitted to Payroll Section completely, correctly and promptly.?Take all the necessary actions and precautions to ensure there are no employment of illegal foreign workers on site at all times.
• Executive shall be fully responsible for the contract site in the absence of a Foodservice Manager.
• Undertake and duties and projects as instructed by his/her Manager.

JOB REQUIREMENTS

• Candidate must possess at least a Diploma, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent interpersonal and communications skills, able to liaise with all employees.
• Resilient & ability to perform under pressure excellent communications & interpersonal skill.