Food Sales Manager I Marks & Spencer (Based in retail store)

Al Futtaim Retail Company (Singapore) Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail company in Singapore seeks a Food Section Sales Manager to maximize sales and improve operational efficiency in the Food department. The ideal candidate has over 5 years of experience in the supermarket industry, strong supervisory skills, and excellent communication abilities. You will ensure a memorable shopping experience and lead a motivated team to meet sales targets.

Qualifications

• 5+ years of experience in the supermarket industry with supervisory and management responsibilities.
• Strong supervisory and management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Maximize sales and profit opportunities in the Food department.
• Deliver excellent customer service.
• Ensure effective merchandise displays and maintain operational standards.
• Utilize business data for efficient stock management.
• Lead and motivate staff to maintain high performance.

Skills

Supervisory skills

Communication skills

Interpersonal skills

Data analysis

Adaptability

Job description

About the Company

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions: automotive, financial services, real estate, health, retail including M&S brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia, and Africa. We partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim continues to enrich the lives and aspirations of our customers each day. For more information, visit: www.alfuttaim.com

AL-FUTTAIM VALUES: RESPECT | EXCELLENCE | COLLABORATION | INTEGRITY

We are looking for Food Section Sales Manager, to be based in the retail store, rotating shift hours.

JOB PURPOSE:

• Maximize sales and profit opportunities in the Food department.

• Ensure operational standards are delivered consistently across our hospitality formats.

• Understand the local market to ensure appropriate range and pricing feedback to the Food Buying managers centrally and locally.

• Work in partnership with the Food Buying team to effectively deliver the international food strategy at a local level.

JOB RESPONSIBILITIES

1) Generate Sales

• Deliver the sales plan for the responsible area by identifying opportunities to drive sales performance.
• Identify & exploit commercial opportunities by performing commercial probing to maximize sales return.
• Actively implement sales promotions and follow the sales plan.

2) Deliver Excellent Customer Service

• Provide a comfortable and convenient shopping experience by maintaining effective merchandise displays, making personal connections, and engaging with customers with professional product knowledge and clear ticketing.
• Ensure a memorable shopping experience by engaging with the team and delivering excellent customer service.
• Effectively manage and resource all service points, e.g., till point, fitting rooms, etc.

3) Use of Space and Department Presentation

• Make the best use of available space by interpreting commercial information and current merchandise policies correctly.
• Ensure delivery and maintenance of excellent store presentation and marketing standards across the store, reflecting brand values.
• Work with Visual Merchandising to prioritize displays for promoted items.

4) Merchandises Management

• Utilize and analyze business data to ensure efficient stock management and optimize stock coverage.
• Monitor sales performance of consignment goods and be responsible for stock replenishment or returns.
• Regularly compare competitor pricing for similar merchandise to maintain credibility.
• Drive stock accuracy to meet business availability targets.

5) Drive In-store Operational Efficiency

• Minimize losses and maximize profitability by achieving targets for staffing costs, theft, loss, and controllable expenses.
• Plan for seasonal changes, sales events, promotions, space, equipment needs, and stock availability.
• Drive productivity and ensure efficient working methods.

6) People Management

• Lead and motivate staff to maintain high performance and behavior standards.
• Conduct performance reviews and provide regular feedback.
• Identify and develop talent through training and development.
• Communicate effectively and engage the team throughout the department and company.

Others

7) All other responsibilities as assigned by line manager and/or management.

QUALIFICATIONS, EXPERIENCE & SKILLS

• 5+ years of experience in the supermarket industry with supervisory and management responsibilities.
• Job-specific skills include strong supervisory and management skills, excellent communication and interpersonal skills, data analysis abilities, and adaptability to changing business needs.