FOOD PRODUCTION MANAGER

VERA'S KAFE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

An established catering company in Singapore is seeking an experienced Food Production Manager to enhance its operational efficiency and customer satisfaction. The successful candidate will have a track record in in-flight catering, strong management skills, and a commitment to continuous improvement. Responsibilities include overseeing production processes, managing teams, and ensuring compliance with industry standards. Candidates must possess a degree in Hotel and Restaurant Management and significant experience in high-volume catering environments.

Qualifications

• In-depth understanding and experience with relevant standards and systems.
• Minimum of 7 years working as a Sous Chef in significant in-flight catering operations.
• Strong management and technical skills in food production and logistics.

Responsibilities

• Research and recommend investments for improving department capabilities.
• Liaise with other Managers to ensure aligned processes.
• Contribute to continuous improvement plans within Food Production.

Skills

HACCP

GMP

ISO standards

Lean Six Sigma

Budgeting

Procurement

Interpersonal skills

Education

Degree in Hotel and Restaurant Management or equivalent

Job description

Our company is searching for experienced candidates for the position of Food Production Manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t meet all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for Food Production Manager

1. Research, evaluate, and recommend investments in technology, equipment, systems, or other assets that will improve and enhance the department’s capabilities and improve the work-life balance for staff.
2. Liaise with other Managers across Catering Services to ensure that Food Production is aligned and processes inbound and outbound flights efficiently.
3. Direct Assistant Managers to control costs, maintain compliance, improve service, and develop staff.
4. Contribute to continuous improvement plans within Food Production to align with the overall Catering Services vision and goals.
5. Maintain high-level relationships with airline customers and deliver on promises.
6. Contribute to business planning by introducing plans that mitigate risk, ensure service continuity, deliver high customer satisfaction, and increase profits.
7. Ensure effective, efficient, and innovative processes are in place, based on previous in-flight catering experience, including best practices, optimized processes, equipment specification, organizational structure, job descriptions, and candidate selection.
8. Monitor and evaluate customer service standards to reduce complaints and address recurring issues promptly and cost-effectively.
9. Review Food Production processes regularly to achieve on-time and in-full performance.

Qualifications for Food Production Manager

1. Degree in Hotel and Restaurant Management or equivalent preferred.
2. In-depth understanding and working experience with HACCP, GMP, ISO standards, and Lean Six Sigma systems.
3. Minimum of 7 years working as a Sous Chef in an in-flight catering unit handling 20,000+ meals per day, with at least 3 years in a Food Production Planning role.
4. Technical knowledge of food production across different kitchens, including butchery, dishing, cold logistics, and supply chain management, with industry best practices from an ERP/SAP perspective.
5. Management skills including budgeting, procurement, and supervision.
6. Strong interpersonal skills and ability to work effectively across all levels in a diverse, multicultural environment.
7. Outstanding track record in the in-flight catering and logistics sector.