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A dynamic restaurant is seeking a Food & Beverage Captain to lead its service team, ensuring high-quality dining experiences. Candidates should have at least one year of experience in the service industry and possess strong leadership skills. The role involves multitasking, maintaining cleanliness, and supporting kitchen operations in a fast-paced environment.
Food & Beverage Captain (Restaurant)
Job Duties
- Understands the company culture and exemplifies the brand style
- Lead and demonstrate the basics (Smile, greeting, responding,
organization, safety, house rule and others)
- Familiar the whole floor operation. Able to carry out the role of every floor
position. (Host, server, cashier and others)
- Effective reporting and discussing with the direct report
- Always provide a high quality of service and deliver excellent dining
experience to all customers
- Serve foods and drinks as quickly as possible, ensure all dishes in right
presentation, temperature & portion
- Responds to questions or comments professionally and effectively.
- Reports, discuss or consult with Outlet Manager directly
- Ensure drink bar ingredients keep fresh and follow FEFO (first expired first
out) standard
- Manage all outlet stocks such as drink bar item, disposable items and
others. Assist on month-end stock take
- Ensure outlet (floor and drink bar area) cleanliness, and always keep the
outlet in excellent hygiene standards
- Ensure outlet housekeeping are carry on as scheduled planned
- Always ensure team members are following service manual; follow up with
new team members’ progress
- Understand and support kitchen operation
Qualifications
- At least 1 years’ experience in the service industry
- Passion for F&B industry with proven experience in delivering excellent
customer experiences
- Proven experience in leading teams Strong interpersonal and communication skills
- Able to multitask -and manage change in a fast-paced environment
- Willingness to engage in shift work, which includes work on weekends and
Public Holidays.
Benefits and Welfares
- Friendly working environment
- Health and medical coverage
- Career development and progression pathways