Food & Beverage Captain (Restaurant)

K2 Recruit Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading restaurant in Singapore is seeking a dedicated Food & Beverage Captain to lead floor operations and ensure a high-quality dining experience. The ideal candidate has at least 2 years of service industry experience and strong customer service skills. Responsibilities include managing bar operations, leading the team, and maintaining cleanliness and hygiene at the outlet. This role offers career development opportunities and a friendly working environment.

Benefits

Friendly working environment

Health and medical coverage

Career development and progression pathways

Qualifications

• At least 2 years’ experience in the service industry.
• Passion for the F&B industry with proven experience in customer experience.
• Strong interpersonal and communication skills.

Responsibilities

• Lead and demonstrate operations on the floor.
• Ensure high quality of service for an excellent dining experience.
• Manage drink bar ingredients and stock.

Skills

Customer service

Team leadership

Multitasking

Communication skills

Job description

Overview

• Food & Beverage Captain (Restaurant) – Lead and demonstrate the basics (smile, greeting, responding, organization, safety, house rules and others); familiarise the whole floor operation; able to carry out the role of every floor position (Host, server, cashier and others).
• Provide effective reporting and discussions with direct reports; ensure a high quality of service and deliver an excellent dining experience to all customers.
• Serve foods and drinks quickly, ensuring correct presentation, temperature and portion; respond to questions or comments professionally and effectively. Report, discuss or consult with Outlet Manager directly.
• Ensure drink bar ingredients stay fresh and follow FEFO (first expired, first out) standard; manage all outlet stocks such as drink bar items, disposable items and others.
• Assist with month-end stock take; ensure the outlet (floor and drink bar area) remains clean and maintains excellent hygiene standards.
• Ensure outlet housekeeping is carried out as scheduled; ensure team members follow the service manual and monitor progress for new team members.
• Understand and support kitchen operation.

Qualifications

• At least 2 years’ experience in the service industry
• Passion for the F&B industry with proven experience in delivering excellent customer experiences
• Proven experience in leading teams; strong interpersonal and communication skills
• Able to multitask and manage change in a fast-paced environment
• Willingness to engage in shift work, which includes work on weekends and public holidays
• Team player

Benefits and Welfares

• Friendly working environment
• Health and medical coverage
• Career development and progression pathways