Food & Beverage Attendant / Captain

EL DEVELOPMENT (VENTURES) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant group in Singapore is looking for a service staff member to support the Restaurant Manager. Responsibilities include welcoming customers, presenting menus, serving food, and maintaining cleanliness. Ideal candidates should have a positive attitude and the ability to work well under pressure in a fast-paced environment. This role offers opportunities to learn about menu items and improve customer service skills.

Qualifications

• Capable of providing excellent customer service with a can-do attitude.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow team members.

Responsibilities

• Warmly welcome and greet our customers to the outlet.
• Confidently present the menu and upsell food & beverage choices.
• Maintain a high standard of cleanliness for the service station.

Skills

Excellent customer service

Teamwork

Ability to work under pressure

Quality control

Job description

Summary

Support the Restaurant Manager in all aspects of the outlet(s) daily operations with a goal of providing a high quality experience to guests.

Job Responsibilities

• Warmly welcome and greet our customers to the outlet
• Will learn to possess good product knowledge and be well-versed in all menu items served
• Confidently present the menu and propose / upsell different food & beverage choices to our customers
• Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
• Assist in clearing and resetting of tables according to hygiene standards and requirements
• Maintain a high standard of cleanliness for the service station
• Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the restaurant
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Capable of providing excellent customer service with a can-do attitude
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow team members as part of a team
• Able to work in a fast paced environment, with a keen eye for quality control.