Job Description:
Conduct daily hygiene inspections of the factory and production areas.
Ensure internal and external environments meet AVA/SFA and ISO 22000 standards.
Promote and monitor personal hygiene practices among food handlers.
Analyze food safety and quality test results; report performance against targets.
Develop sampling plans and product quality testing procedures.
Maintain and update ISO 22000, HACCP, and food safety documentation.
Liaise with external laboratories for microbiological testing and sample submission.
Handle and investigate customer complaints with corrective and preventive actions (CAPA).
Conduct traceability investigations to identify sources of quality lapses.
Act as the main point of contact for all customer quality inquiries and audit requests.
Prepare for and manage inspections by customers, authorities (e.g., SFA, SOCOTEC), and certification bodies.
Lead food safety audits; document CAPA and follow-up.
Supervise daily production operations and staff to ensure targets are met.
Participate hands-on in production during manpower shortages.
Ensure production areas follow GMP standards and FIFO inventory practices.
Support and lead continuous improvement initiatives in work procedures and production efficiency.
Manage machinery maintenance schedules; liaise with external vendors for servicing.
Investigate technical faults or practices affecting manufacturing operations.
Determine optimal operating conditions for production infrastructure.
Source and coordinate with vendors for equipment, maintenance, and repairs.
Liaise with authorities for import/export documentation and compliance.
Develop and review SOPs related to quality, food safety, and storage practices.
Collaborate with cross-functional teams on product R&D and new projects.
Diploma or Degree in Food Science, Food Technology, Microbiology, or a related field.
At least 2–3 years of experience in food manufacturing or quality assurance.
Knowledge of HACCP, ISO 22000, GMP, SFA/AVA regulations.
Strong analytical, problem-solving, and documentation skills.
Good communication and leadership skills.
Able to work independently and handle multiple tasks efficiently.