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A leading restaurant in Singapore is seeking an experienced manager/assistant manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have at least 3 years of relevant experience, particularly in fine dining, and possess excellent communication and presentation skills. This role offers the opportunity to lead a team in a dynamic environment focused on quality service and operational excellence.
Caracara transforms throughout the day. By day, it's a light-filled haven for coffee connoisseurs and those seeking an exceptional dining experience. Evenings bring a shift, transforming the space into a sophisticated dinner spot with exclusive chef's creations. Discover the extraordinary - where lifestyle meets gastronomy in style.
As a manager/assistant manager you are expected to host and serve our guest in a friendly and efficient manner. You are also expected to have extensive knowledge about our Menu and all our offerings.
Oversee and manage the daily operations of stores to ensure smooth running.
Interact with guests, take orders and provide quality service.
Understand the restaurant menu and provide recommendation to guests as required.
Implement Standard Operating Procedures (SOP) and other operational protocols.
To lead, motivate and manage the team to achieve the desired business results.
Supervise, guide and train all personnel to maintain customer satisfaction.
Assist in managing the stock and setup for the restaurant in line with the brand standards.
Ensure compliance with SFA regulations.
Handle operations customer service feedback and recovery.
Develop new operating strategies to improve operational efficiency and maximise the operations productivity.
Additional Requirement:
Minimum 3 year of relevant experience
Strong in communication skills and presentation
Experience in analyzing profitability and costing
Possesses basic food hygiene certification
Experience in fine dining is a strong plus