FOH Lead & Guest Experience Champion

WHITE BEEHOON RESTAURANT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant in Singapore is seeking a Restaurant Supervisor to support daily operations and ensure excellent customer service. Key responsibilities include supervising FOH operations, conducting briefings, and training new staff. Ideal candidates have a minimum of 2 years in a supervisory role in the food service industry and possess strong interpersonal skills. Weekend and holiday availability is required.

Qualifications

• Minimum 2 years of experience in a supervisory role within the food & beverage industry.
• Strong interpersonal and communication skills.
• Basic understanding of POS systems and cash handling.
• Ability to lead, train and motivate a team.
• Comfortable to work on weekends, and public holidays.
• Demonstrated commitment to customer satisfaction and team support.

Responsibilities

• Supervise daily Front Of House (FOH) operations ensuring excellent customer service.
• Conduct pre-shift briefings to communicate daily goals.
• Assist in training and onboarding of new FOH staff.
• Monitor food safety, hygiene, and cleanliness standards.
• Handle customer inquiries and resolve complaints effectively.
• Support inventory checks/ordering and ensure adequate stock.
• Perform cash handling duties including end-of-day reconciliation.
• Enforce adherence to operational SOPs and brand guidelines.

Skills

Interpersonal skills

Communication skills

Team leadership

Customer satisfaction

Tools

POS systems

Job description

A local restaurant in Singapore is seeking a Restaurant Supervisor to support daily operations and ensure excellent customer service. Key responsibilities include supervising FOH operations, conducting briefings, and training new staff. Ideal candidates have a minimum of 2 years in a supervisory role in the food service industry and possess strong interpersonal skills. Weekend and holiday availability is required.