Floor Manager

TASTER FOOD PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading restaurant in Singapore is seeking a Restaurant Supervisor. This role involves leading a team, enhancing service standards, supervising operations, and maintaining hygiene. Ideal candidates will have strong leadership qualities and a commitment to excellent customer service, contributing to overall profitability and staff satisfaction.

Benefits

Variable Bonus

Merit Increment & Promotion

Staff Discount

Full Attendance Award

Referral Scheme

Grooming Allowance

Dental Benefits

Insurance

Birthday Vouchers

Festive Gift

Qualifications

• Proven experience in restaurant management or similar roles required.
• Strong understanding of hygiene regulations and service standards.
• Ability to conduct training and lead a team effectively.

Responsibilities

• Lead and supervise team, ensuring quality service and hygiene standards.
• Conduct training for new staff and manage probation reviews.
• Assist in staff recruitment and handle grievances.

Skills

Team Leadership

Customer Service

Hygiene Standards Enforcement

Staff Motivation

Problem Solving

Job description

Application Mode

• Apply by Whatsapp [phone]

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)