Financing Programs Lead, Ops & Transformation

Enterprise Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Enterprise Singapore is seeking a diligent Operations Specialist to support the Financing Ecosystem and Tax division in delivering financing programmes for Singapore enterprises. You will engage in PFIs reporting, claims processing, and digital transformation initiatives to improve financial operations and governance.

You will verify monthly reports, reconcile data, coordinate with PFIs, and contribute to UAT and process improvements, ensuring accurate, timely and well-administered financing

Qualifications

• Experience in financial operations, loans/claims processing, or a related field.
• Ability to verify and reconcile financial data, identify discrepancies, and ensure the integrity of reports and claims.
• Familiarity with process transformation or system implementation, including UAT.
• Proficiency in managing documentation and compliance across multiple cases with attention to detail.

Responsibilities

• Verify the accuracy of monthly reports, loan data and premiums payable submitted by PFIs, ensuring figures are reconciled and discrepancies are promptly resolved.
• Proactively follow up with PFIs to ensure timely and accurate submissions, addressing outstanding items to maintain operational integrity.
• Address stakeholder enquiries relating to monthly reporting processes and guidelines, delivering clear and timely responses.
• Conduct thorough reviews of write-off claim submissions by PFIs, assess supporting documentation and claim conditions against guidelines, and ensure claim amounts are accurately reconciled and complete before processing.
• Oversee the validation of post-claim write-back recoveries submitted by PFIs, ensuring recoveries are correctly apportioned.
• Address stakeholder enquiries relating to claims processes and guidelines, delivering clear and timely responses to facilitate smooth claims operations.
• Contribute actively to digitalisation projects aimed at improving operational efficiency and financing operations workflows.
• Perform User Acceptance Testing (UAT) for new systems, documenting findings and providing structured feedback to ensure systems meet operational requirements.

Skills

Financial operations

Loans processing

Claims processing

Data reconciliation

UAT testing

Job description

Enterprise Singapore is seeking a diligent Operations Specialist to support the Financing Ecosystem and Tax division in delivering financing programmes for Singapore enterprises. You will engage in PFIs reporting, claims processing, and digital transformation initiatives to improve financial operations and governance.

You will verify monthly reports, reconcile data, coordinate with PFIs, and contribute to UAT and process improvements, ensuring accurate, timely and well-administered financing