Financial Services Advisory, Salesforce Marketing Cloud, Functional Lead (6...

KPMG Services Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global professional services firm in Singapore is seeking a Salesforce Marketing Cloud Consultant. The ideal candidate will analyze business requirements, implement tailored Salesforce solutions, and interact with stakeholders effectively. This role requires a bachelor's degree, 4-6 years of relevant experience, and multiple Salesforce certifications. Join a dynamic team focused on delivering high-quality business solutions.

Qualifications

• Minimum 4 to 6 years of experience in delivering Salesforce projects.
• Strong understanding of business processes and requirements gathering techniques.
• Multiple relevant Salesforce certifications.

Responsibilities

• Conduct thorough analysis of business requirements.
• Collaborate with stakeholders to align Salesforce solutions.
• Lead the functional implementation of Salesforce Marketing Cloud.

Skills

Salesforce configuration

Stakeholder management

Business analysis

User experience design

Cloud technology

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce Marketing Cloud

Job description

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Roles & Responsibilities:

• Conduct thorough analysis of business requirements and recommend solutions that align with Salesforce Marketing Cloud best practices, ensuring scalability, maintainability, and compliance with industry standards
• Responsible for finalizing and validating user stories and acceptance criteria for business requirements
• Collaborate with stakeholders, including business analysts and project managers, to ensure that the Salesforce solution meets business objectives and regulatory requirements
• Act as a liaison between business stakeholders and technical teams, translating business needs into technical requirements and vice versa, facilitating effective communication and understanding
• Lead the functional implementation of Salesforce Marketing Cloud, focusing on business process mapping, configuration, and user experience design
• Work closely with business stakeholders to gather and prioritize requirements, conducting workshops and interviews to elicit detailed business needs and use cases, facilitating requirements workshops
• Configure Salesforce to meet functional requirements, including customizations, workflow automation, and UI enhancements, leveraging declarative tools and low-code solutions, such as Flow and Process Builder

Skills & Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or related field
• Minimum 4 to 6 years of experience in delivering Salesforce projects
• Multiple relevant Salesforce certifications
• Strong understanding of business processes and requirements gathering techniques
• Proficiency in Salesforce configuration and customization
• Excellent communication and stakeholder management skills
• Prior experience within the public sector and real estate industry would be advantageous

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.