Responsible for global billing & receipting efforts
Review system generated invoices and send to customers once approved by supervisor.
Apply billing adjustments to customer accounts.
Issuance of invoices & credit notes.
Maintain organized customer files, including invoices, credits notes, bank notices and correspondence.
Cash application for receipts for bank & credit cards.
Cash receipts are applied within 24 hours to accounts.
Follow up with stakeholders on payment information.
Maintenance of refund data in system.
All other Billing & Receipting matters.
The processing of all billings in an efficient and timely manner so as to ensure that the IB receives its income regularly.
Billings and credit memos are processed within set guidelines and schedule.
Ensure timely billing of workshops and reconciliation to ensure accurate income.
Communicate with customers via phone, email, mail or personally
Responding to internal & external stakeholders via phone calls and resolving questions, concerns and problems relative to billing and receipting matters; taking necessary actions in a timely manner to correct the situation.
Regular liaison with internal departments to reconcile customer accounts.
Provide support to local FP&A and FA colleagues, so that replies to regional queries are addressed successfully and in a timely manner.
Maintain quality customer communication (verbal and written) internal / external.
Follow established procedures for processing receipts and unapplied / unallocated cash
School receipt queries are responded to within 72 hours and resolved or status communicated within 1 week.
Interested candidates please email your resume to jonathanlim@recruitexpress.com.sg
Jonathan Lim Yu Xiang
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R22110657