JOB OVERVIEW
Responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Finance Executive (Income Auditor) produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Finance Executive (Income Auditor) also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.
At Holiday Inn we want our guests to relax and be themselves which means we need team members to:
- Be you - by being natural, professional and personable in the way you are with people
- Get ready - by taking notice and using your knowledge so that you are prepared for anything
- Show you care - by being thoughtful in the way you welcome and connect with guests
- Take action - by showing initiative, taking ownership and going the extra mile
DUTIES AND RESPONSIBILITIES
- FINANCIAL RETURNS:
- Conduct audits on all daily revenue transactions to ensure consistency and methodology used is following hotel's policies & procedures. This includes audit on rate variance and F&B void checks/items.
- Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarised.
- Verify upselling incentives for Rooms and F&B.
- Credit card reconciliation.
- Audits daily collection of the General Cashiers Summary against the bank in slip.
- Identify and investigate any discrepancies or unusual transactions, including potential errors or fraudulent activities, and document findings for management review.
- Prepare month-end closing journal entries.
- Prepare and submit daily and monthly reports on a timely basis.
- Communicate effectively with various departments and stakeholders.
- To carry out any other duties and responsibilities as and when assigned.
- PEOPLE:
- Keys revenue journal and distributes to Outlet Managers and management.
- Works with General Cashier to check all float totals regularly and keeps control on registers in outlets.
- GUEST EXPERIENCE:
- Regularly communicates with staff and maintains good relations.
- Ensures training needs analysis is carried out and training programmes are designed and implemented to meet needs.
- RESPONSIBLE BUSINESS:
- Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place.
- Performs various special projects as requested and assigned by management.
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the sameBe aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
- Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas.
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
- Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes.
- ACCOUNTABILITY
- Under the direct supervision of the Finance Manager and in accordance with InterContinental Hotels Group (IHG) policies and procedures, the Finance Executive (Income Auditor) is responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Finance Executive (Income Auditor) produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Finance Executive (Income Auditor) ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.
QUALIFICATIONS AND REQUIREMENTS
Diploma or Vocational Certificate in Accounting or Business Administration or related field, with 2 year's experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Proficient in the use of Microsoft Office. Possesses problem solving, reasoning, motivating, organisational and training abilities. Has good writing skills.