Finance Executive, Collection (1 year renewable contract)

Income Insurance Limited; Singapore; On-site; SGD 36,000 - 55,000; Full time

Job summary

A leading insurance firm in Singapore is seeking a candidate to manage accounts receivable processes, including communication with policyholders and support for manual processing. The ideal candidate should have a Diploma in Accounting and experience in digitalisation projects. This role requires a self-driven and meticulous individual who is also a team player.

Qualifications

• Minimum Diploma in Accounting, with 1-2 years of accounts receivable experience preferred.
• Experience in digitalisation, transformational, and automation projects is a plus.
• Self-driven, meticulous, and a team player.

Responsibilities

• Understand the processes of various collection methods.
• Review and process adjustment requests.
• Communicate with teams and policyholders about collections.
• Support manual processing of payments.
• Handle escalated enquiries from policyholders.
• Provide guidance and support to the team.
• Review work processes and enhance systems.
• Initiate process improvement initiatives.

Skills

Process understanding of various collection methods

Communication skills

Team collaboration

Attention to detail

Education

Diploma in Accounting

Job description

Responsibilities:

• Understand the processes of the various collection methods (PayNow QR, Credit Card, Virtual Account, Electronic, Giro, CPF, Direct Credits and Cheques)

• Review and process adjustment requests

• Communicate with other teams/departments/policyholders to ascertain the breakdown of the collections received

• Support manual processing of Cheques, Direct Credits and Giro forms

• Handle escalated enquiries from policyholders/servicing team/departments

• Provide guidance and support to the team

• Review work processes and system enhancements

• Initiate process improvement initiative, support and participate in projects, system enhancements, digitalisation and dept/corporate events/initiatives

• Collaborate with Business Owners and other stakeholders in executing and supporting the operational business.

Requirements:

• Minimum Diploma in Accounting, those with at least 1-2 years of account receiveable experience are preferred

• Have experience in digitalisation, transformational, automation projects

• Self-driven, meticulous and a team player