Field Visual Lead (Changi City Point)

Nike; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Nike seeks a Field Visual Lead to enhance consumer experiences at retail locations in Singapore. The role includes exceptional customer service, mentorship in visual merchandising, and collaboration on campaigns. Ideal candidates should possess retail experience, a high school diploma, and a passion for sports and service.

Benefits

Access to latest Nike products and apparel

Comprehensive compensation and benefits package

Qualifications

• 3 years of retail experience.
• Ability to communicate in English.
• Physical requirements: twist, bend, squat, reach, climb.

Responsibilities

• Deliver premium consumer experiences through exceptional service.
• Maintain visual merchandising aesthetics and mentor team members.
• Assist in training programs and loss prevention efforts.

Skills

Customer service

Sales techniques

Product knowledge

Visual merchandising

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Title: Lead

Posting Title: Field Visual Lead

To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

WHO ARE WE LOOKING FOR?

We are looking for a Nike Field Visual Lead whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

WHAT WILL YOU WORK ON?

You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales.) You will seek ongoing training and education to further develop your expertise. You will assist Managers in conducting formal onboarding and training programs for associates. You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor.) You may have keyholder responsibilities.

This is just a snapshot of all the cool day to day activities you’ll be involved in.

• Building and maintaining in-store visual merchandising aesthetics
• Mentoring and developing Athletes on visual merchandising best practice
• Collaborating with Coaches on promotions, seasonal campaigns, and brand initiatives
• Identifying brand opportunities
• Provide exceptional customer service

You can make this role into something special!

WHAT YOU BRING

• High school diploma or equivalent
• 3 years of retail experience
• Ability to communicate in English
• Basic computer skills, including Microsoft Office knowledge
• Must be able to work evenings, weekends, and holidays as needed
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.