Field Support Engineer

BUTTERFLY GLOBAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading solution provider in Singapore is seeking a Senior Field Engineer to handle installations of kiosks and turnstiles. This full-time role offers a positive working environment with opportunities for learning and development, focused on technical support and maintenance of advanced equipment.

Benefits

OT Pay

Learning and Development Opportunities

Positive Working Environment

Qualifications

• Minimum of 2 years technical experience required.
• Basic understanding of electronics essential.
• Good attitude and eagerness to learn needed.

Responsibilities

• Perform installation and maintenance of kiosks and turnstiles.
• Provide on-site support and train users.
• Carry out scheduled preventive maintenance and troubleshooting.

Skills

Analytical skills

Troubleshooting skills

Technical proficiency in hardware and components

Education

N/O level / Nitec / Higher Nitec / Diploma

Job description

Field Engineer (Senior) For Kiosks, ATM parts, notes machines , turnstile.

We are a leading solution provider specializing in mobile and proprietory technology with a growing presence in Singapore and Asia. We have a rapidly expanding team and we are looking for outstanding and experienced professionals with a track record of ongoing success.

We are hiring entry-level, junior to intermediate IT technical support staff for our Singapore team. We offer a rewarding opportunity to gain hands-on experience and training in a myriad of IT equipment, software and projects.

Job Highlights

• OT Pay
• Learning and Development Opportunities
• Positive Working Environment

Key Responsibilities

• Perform on-site installation, troubleshooting and maintenance of kiosks and turnstiles / gantry
• Setup of router with basic networking and troubleshooting skill
• Provide on-site support and basic training on the usage of the system
• Guide and advise users over the phone support

Primary Responsibilities:

• Inspect, service and maintain kiosks, turnstile and it’s installed components (e.g. bill dispensing machine, magnetic stripe reader, QR reader)
• Ensure that the kiosk, turnstile and the installed components is in optimum operational condition
• Monitor and carry out all scheduled preventive maintenance programmes for payment kiosks
• Perform troubleshooting
• Perform efficient system recovery and fault rectification

Requirements:

• N/O level / Nitec / Higher Nitec / Diploma
• Minimum of 2 years technical experience in any technical field
• Basic understanding of electronics
• Basic computer skills
• Required Skill(s): strong analytical and troubleshoot skill, technically strong with hardware and components
• Candidates with less qualifications but more years of experience can be considered for the position of technician
• Able to read and interpret maintenance manual to carry out work instructions
• Good positive attitude and a willingness to learn
• This is a full time and permanent position