FIELD SUPPORT ENGINEER

Protemps Employment Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for a contract role involving technical assistance over the phone and site. The ideal applicant will have at least 2 years of experience in a call center environment and a background in Computer Science or Engineering. Work hours are Monday to Friday, 8 AM to 5 PM, with a salary of up to $2,800 per month.

Qualifications

• 2 years experience in a relevant field required.
• Experience in call center environment preferred.

Responsibilities

• Perform technical assistance over the phone or site.
• Assist customers with technical issues.
• Manage third-party vendors for problem resolutions.

Skills

Technical assistance over the phone or site

2nd level IT technical support

Problem resolution

Call center experience

Education

Computer Science, Electronic Engineering or Information Technology

Job description

Responsibilities

• Perform technical assistance over the phone or site
• Assist customers to resolve technical issues
• Manage third party vendors for problem resolutions, timely closure for problem tickets generated
• Experience in call center environment
• Provide 2nd level IT technical to users

Period

• Contract Role (1 year)

Location

Working Hours

• Mon – Fri,8AM – 5PM
• Up to $2,800 per month

Job Requirements

• Computer Science, Electronic Engineering or Information Technology
• 2 years experience

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Protemps Employment Services Pte Ltd(EA License Number: 87C5616)