Field Service Technician

SEW-EURODRIVE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SEW-EURODRIVE PTE. LTD. seeks a service technician responsible for carrying out repair, maintenance, and troubleshooting tasks. The ideal candidate will hold a diploma in Mechanical Engineering and possess basic English skills. The role offers opportunities for overseas work and includes substantial benefits such as a variable bonus and health coverage.

Benefits

14 days annual leave

5 day work week (Mon-Fri)

Variable bonus

Fixed monthly meal allowance SGD80

Annual health screening

Dental reimbursement

Hospitalisation insurance

Personal Accident insurance

Mandatory training hours

Opportunity to work overseas

Qualifications

• Diploma in Mechanical Engineering is required.
• Basic competency in English (speak, read, write) is necessary.

Responsibilities

• Carry out service jobs indoors and outdoors, including repair and troubleshooting.
• Provide service and maintenance training sessions for customers.
• Investigate customer complaints and recommend solutions.

Skills

Troubleshooting

Customer Service

Assembly

Education

Diploma in Mechanical Engineering

Job description

BENEFITS

• 14 days annual leave.
• 5 day work week (Mon-Fri, 8:30AM-5:30PM).
• Closed on eve/post of some public holidays (Christmas Eve, Deepavali eve, Hari Raya Haji eve, New year's eve, CNY eve). 1/2 day annual leave will be deducted for 1 full day's plant closure.
• Variable bonus.
• Annual bonus (similar to AWS).
• Fixed monthly meal allowance SGD80.
• Annual health screening.
• Dental reimbursement.
• Hospitalisation insurance.
• Personal Accident insurance (in addition to WICA insurance).
• Specialist treatment coverage (in addition to GP outpatient medical reimbursements).
• Mandatory training hours for each employee.
• Opportunity to work overseas.

LOCATION

SEW-EURODRIVE PTE. LTD.

9 Tuas Drive 2 Singapore 38644

Near to Gul Circle MRT station, 15 minutes walk or take bus 192 over 3 bus-stops.

RESPONSIBILITIES

• Carry out indoor and outdoors service jobs (commission, repair, troubleshoot, inspection, modification, warranty checks).
• Issue customer indoor and outdoors service reports.
• Assemble & disassemble of units.
• Provide service and maintenance training sessions on product usage for customers.
• Investigate customer complaints (product defects, failures or non-conformance) and recommend solutions.
• Ensure workshop area and equipment are clean at all times.
• Work occasionally overseas on adhoc activation basis.
• Work-at-height at some clients' site.

REQUIREMENTS

• Diploma in Mechanical Engineering.
• Basic English language competency (speak, read, write).