Field Service Technician

CUBE PAYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

CubePay is seeking a Field Service Technician to support and install payment terminals at merchant locations across Singapore. This hands-on role involves installation, training, and troubleshooting, ensuring merchants receive exceptional technical support. The ideal candidate should possess a relevant educational background and a valid driving license, alongside basic IT skills.

Benefits

Competitive salary

Standby allowance

Medical benefits

On-the-job training

Career growth opportunity

Qualifications

• ITE NITEC or equivalent required.
• Valid Class 3 or/and 2B license is necessary.
• Basic IT, hardware, and networking skills preferred.

Responsibilities

• Install and support payment terminals at merchant locations.
• Provide on-site technical support and training to merchants.
• Troubleshoot technical issues as needed.

Skills

Basic IT knowledge

Hardware knowledge

Networking knowledge

Education

ITE NITEC or equivalent

Job description

CubePay is hiring!
We're looking for a hands-on, tech-savvy individual to install, support, and troubleshoot payment terminals at merchant locations across Singapore.

About the Job
The Field Service Technician is a vital member of the Technical Support Team, responding to customer requests for on-site attention, including training, installation, upgrading, and resolving technical issues, to ensure a high level of merchant satisfaction.

What's in the Job

• Whenever a new merchant signs up to CubePay's digital payment service(s), you are required to help the merchant get started, from training, guiding, installing, setting up, and upgrading payment terminal devices - hardware, device software, and related networks.
• You will be on standby to respond to merchants requesting on-site technical support.
• You will be required to make scheduled visits to merchants to troubleshoot, solve their technical problems, as and when required.

Requirements:

• Min. ITE NITEC or equivalent
• Valid Class 3 or/and 2B license
• Basic IT/hardware/networking knowledge
• Able to work independently & handle customers
• Willing to travel & support rotational standby

Benefits:

• Competitive salary + standby allowance
• Medical benefits
• On-the-job training
• Career growth opportunity

We look forward to hearing from you. Thank you!

www.cubepayment.com