Field Service & Support Engineer (Regional) (ID : 677354)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in the industrial equipment sector seeks a skilled field service technician to perform installations and provide after-sales support across the APAC region. This role requires technical expertise in electrical or mechanical systems, excellent communication, and a strong solution-oriented mindset. If you are comfortable with on-site assignments and have experience in field service, this position offers a dynamic work environment with opportunities for regional travel.

Qualifications

• 3-5 years of hands-on experience in technical field service.
• Experience in regulated industries is advantageous.
• Comfortable with frequency of regional travel.

Responsibilities

• Installation, setup, and commissioning of industrial equipment.
• Routine maintenance and troubleshooting of mechanical and electrical systems.
• Lead and support post-installation service projects.

Skills

Analytical skills

Communication

Diagnostic abilities

Solution-focused mindset

Education

NITEC or Diploma in Electrical, Electronics, or Mechatronics Engineering

Tools

Microsoft Word

Microsoft Excel

Job description

Key Responsibilities

• Perform on-site installation, setup, and commissioning of industrial equipment at client facilities across the APAC region.

• Carry out routine maintenance, calibration, and system diagnostics to ensure optimal performance.

• Troubleshoot mechanical and electrical systems, including older-generation machinery.

• Provide clear technical guidance and operational training to customers and end-users.

• Lead and support post-installation service projects, ensuring timely completion and customer satisfaction.

• Deliver both on-site and remote support as part of the after-sales service function.

• Maintain accurate service documentation, including technical reports and work logs.

• Work independently on field assignments, ensuring safety, quality, and professionalism.

Key Requirements

• Minimum NITEC or Diploma in Electrical, Electronics, or Mechatronics Engineering (or related discipline).

• 3–5 years of relevant hands-on experience in technical field service or industrial equipment support.

• Experience in regulated industries (e.g., manufacturing, engineering services) is advantageous.

• Strong analytical and diagnostic abilities, with a solution-focused mindset.

• Excellent communication skills, especially in explaining technical matters to non-technical stakeholders.

• Proficient in basic office productivity tools (Microsoft Word, Excel, etc.).

• Comfortable with frequent regional travel and working independently on-site.