Field Service Engineer - R 4701

ONTO INNOVATION SOUTHEAST ASIA PTE. LIMITED; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading company in the semiconductor industry seeks a Field Service Engineer to install, repair, and maintain their products in the SEA region. The ideal candidate will have 2-3 years of relevant experience, strong electrical and mechanical skills, and excellent customer communication abilities. This role requires significant travel and offers the opportunity for professional growth within a dynamic environment.

Qualifications

• 2 to 3 years Field Service experience in the Semiconductor Business preferred.
• Previous knowledge of equipment fault detection required.
• Ability to travel approximately 70% of the time.

Responsibilities

• Install, repair and maintain Onto Innovation products and tools.
• Respond to maintenance requests within SEA region.
• Document and provide feedback to the US factory and sales team.

Skills

Electrical knowledge

Mechanical knowledge

Software knowledge

Interpersonal skills

Customer communication skills

Education

College/University degree in engineering

Tools

Microsoft Office (PowerPoint, Word, Excel)

Job description

Job Summary & Responsibilities

• Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.

• Install new tools within the SEA region. Completing both Engineering and Applications tasks.

• Respond to down tool situations within SEA and requests for Maintenance when required.

• Provide correct documentation requested and feedback to the US factory as needed.

• Provide feedback to sales team as required. Helping provide possible leads for future sales.

• Providing service feedback in order to look at constant product improvement.

Qualifications

• Preferred 2 to 3 years Field Service experience in the Semiconductor Business.

• Previous knowledge of equipment fault detection. With experience in Electrical, Mechanical and Software.

• Ability to travel approximately 70% of the time.

• Preferred experience in Semiconductor applications.

• College/University degree in engineering.

• Ability to work unsupervised yet within a team setting.

• Excellent interpersonal & customer communication skills.

• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.