Field Service Engineer / $3600 - $4200 / West #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in power generation seeks a Technical Support Engineer to provide installation and training for diesel generators. The ideal candidate will ensure operational support for customers across Asia Pacific, requiring hands-on technical assistance and strong customer relations.

Qualifications

• At least 2-3 years of relevant experience.
• Team player with strong problem-solving skills.
• Mechanical experience with engines is advantageous.

Responsibilities

• Provide installation, commissioning, and on-site training according to project scope.
• Handle a wide range of diesel generator sets for service and training.
• Investigate root causes of failures and recommend solutions.

Skills

Problem-solving

Customer service orientation

Teamwork

Education

Diploma/Degree in Mechanical/Electrical Engineering

Job description

Responsibilities

• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project
• Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
• Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training
• Ensures all technical and training documents are up-to-date and organized
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved
• Provides technical assistance on factory test of special projects
• Investigates root causes of failures and recommend solution
• To deal with customer on the warranty issues from technical aspect
• Performs any other service and training duties as and when assigned

Requirements

• Diploma/Degree in Mechanical/ Electrical Engineering with at least 2 -3 years of relevant experience
• Requires fair amount of traveling in the Asia Pacific and South East Asia Region
• Team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products
• Prior mechanical experience with engines will be advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [e-mail]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified