Field Service Engineer

Benchmark Electronics Singapore IPO Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in electronic manufacturing is seeking a technician for on-site troubleshooting and analysis. The role involves coordinating installations, providing technical recommendations, and training staff. Candidates with a Nitec in Engineering or related diploma are encouraged to apply, with fresh graduates welcome.

Qualifications

• Nitec/Higher Nitec in Engineering with 1-2 years relevant experience. Fresh Graduates welcome.
• Diploma in Engineering with relevant experience preferred for Engineer position.

Responsibilities

• Prepare and evaluate equipment for on-site troubleshooting.
• Test mechanical and electrical components, and replace faulty parts.
• Train customer's staff and lower level technicians.

Skills

Troubleshooting

Technical recommendations

Installation coordination

DFM monitoring

Education

Nitec in Engineering

Diploma in Engineering

Job description

Job Description & Requirements

Responsibilities:

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis

• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment

• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications

• Assist with coordinating the installation of hardware as required

• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary

• Track and trend on-site problem detection and resolution

• May train customer’s staff as required

• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance

• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field

• Train lower level technicians

• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels

• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

• Track and record all incoming shipment parts/modules and installation date

• Work with customer and counterparts to ensure closure of SPDA parts

Requirements:

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply

• Diploma in Engineering with few years of relevant experience will be considered for Engineer position