Field Service Engineer

Chemoscience Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Chemoscience Pte Ltd is seeking a dedicated service technician specializing in after-sales support for laboratory and analytical equipment. The role involves troubleshooting, installation, and maintenance in a fast-paced environment, requiring engineering skills and strong communication. Ideal candidates will be self-motivated, adaptable, and possess at least 2 years of relevant experience in the scientific industry. A valid driving license will be advantageous.

Qualifications

• Minimum 2 years of related work experience in service / maintenance within scientific industry.
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Understanding of robotic liquid handling equipment will be an advantage.

Responsibilities

• Provide after-sales service support, installation, commissioning, and repair of laboratory/ research/ analytical equipment.
• Provide technical consultation to customers.
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline.
• Prepare service reports.
• Understand technical drawings/troubleshooting charts.
• High level of electrical/electronic troubleshooting down to component level.
• Experience with analytical instruments and related installation/preventive maintenance/service procedure (Liquid Handling).
• Learn and assimilate new technology quickly.
• Provide quality repair and preventive maintenance service of company analytical equipment at customer site.

Skills

Technical consultation

Troubleshooting

Communication skills

Problem-solving skills

Education

Diploma/Degree in Electronics, Electrical, Mechanical Engineering

Job description

RESPONSIBILITIES

• Provide after-sales service support, installation, commissioning, and repair of laboratory/ research/ analytical equipment

• Provide technical consultation to customers

• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline

• To prepare service reports

• Able to understand technical drawing/troubleshooting charts

• High level of electrical/electronic troubleshooting down to component level.

• Experience with analytical instrument and related installation/preventive maintenance/service procedure (Liquid Handling)

• Able to learn and assimilate new technology quickly

• Provide quality repair and preventive maintenance service of company analytical equipment at customer site

REQUIREMENTS and TECHNICAL

• Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent

• Able to work independently and a team player

• Excellent communication and interpersonal skills

• Detail oriented , self-starter and coachable

• High Level of troubleshooting attitude and adapt to multi-tasking environment

• Ability to work under pressure and strong problem-solving skills

• Self-motivated, results-oriented individual with good business acumen

• Minimum 2 years of related work experience in service / maintenance within scientific industry will be an advantage

• Understanding of robotic liquid handling equipment will be an advantage

• Valid Class 3 driving license and personal vehicle will be an added advantage