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Field Service Engineer

DATA DYNAMICS PTE. LTD.

Singapore

On-site

SGD 60,000 - 80,000

Full time

Yesterday
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Job summary

A telecommunications firm in Singapore is seeking a lead engineer to oversee the technical delivery of unified communications and IT network projects. The role involves troubleshooting, mentoring junior engineers, and collaborating with IT teams to integrate systems. Candidates should have a strong background in network infrastructure and a passion for technical excellence.

Responsibilities

  • Lead the technical delivery of unified communications and IT network projects.
  • Diagnose and resolve technical issues across UC and network environments.
  • Provide expert technical support and guidance to end-users and internal teams.

Skills

Technical delivery
Troubleshooting
Mentorship
Team collaboration
Documentation

Job description

  • Lead the end-to-end technical delivery of PABX unified communications and IT network projects, including planning, design, installation, configuration, and equipment testing.
  • Diagnose and resolve technical issues across UC and network environments.
  • Work collaboratively with cross-functional IT teams to integrate communication systems with existing infrastructure.
  • Conduct in-depth troubleshooting and isolation of complex issues within telecommunications and network infrastructure.
  • Provide expert technical support and guidance to both end-users and internal engineer teams.
  • Stay current with emerging trends and technologies in unified communications and IT networking.
  • Maintain detailed documentation for system configurations, workflows, and any changes implemented.
  • Participate in on-call rotations and provide after-hours support when required.
  • Partner with other technical teams to design enterprise-level solutions and resolve complex technical challenges.
  • Demonstrate the ability to lead and mentor teams effectively.
  • Offer guidance and mentorship to junior engineers, promoting adherence to best practices and technical excellence.
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