Field Service Engineer

Mold-Masters Singapore (MMS) Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Mold-Masters Singapore is seeking a Technical Support Specialist to provide on-site and remote assistance, support sales, and participate in customer mold testing. The ideal candidate will have strong troubleshooting skills and experience in technical support, contributing to the success of our operations in the plastics industry.

Qualifications

• Experience in technical support or customer service roles.
• Strong problem-solving skills and ability to troubleshoot.
• Excellent communication skills for public relations.

Responsibilities

• Provide on-site technical assistance for troubleshooting.
• Support the sales team and participate in customer mold testing.
• Complete service reports and maintain public relations.

Skills

Technical Assistance

Customer Support

Troubleshooting

Public Relations

Job description

• Provide on-site technical assistance for troubleshooting.
• Provide technical support remotely.
• Support the sales team if necessary.
• Participate in customer mold testing.
• Complete service reports and daily reports on time.
• Maintain public relations with local government.
• Perform other duties as assigned.

Who we are:

Mold-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell, and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection, and co-injection systems are utilized by customers of all sizes across various industries, from small local manufacturers to large OEMs of well-known brands. With over 50 years of experience, we are committed to delivering the best performance through innovative technologies that optimize production, enhance molded part quality, increase productivity, and lower costs. Unlock your operations' full potential with Mold-Masters. Mold-Masters is an operating company of Hillenbrand.

About Hillenbrand:

Hillenbrand (NYSE: HI) is a global industrial company providing mission-critical processing equipment and solutions in over 100 countries. Our portfolio includes leading brands serving markets such as plastics, food, and recycling. Guided by our purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to serve our stakeholders effectively. To learn more, visit: www.Hillenbrand.com.

EEO Statement:

Hillenbrand Inc. is committed to equal employment opportunities for all qualified applicants and employees, regardless of age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression, or veteran status. We also provide reasonable accommodations for individuals with disabilities upon request. For accommodations, email: [e-mail], including the job title and requisition number. Everyone is welcome to apply and "Shape What Matters for Tomorrow" at Hillenbrand.