Field Operations Engineer_SDH, DWDM / Submarine cable system operations

AVENSYS CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT professional services company is seeking a Field Operations Engineer to support submarine cable landing stations. This role requires strong technical skills in network equipment, troubleshooting, and maintaining systems while ensuring operational excellence across APAC. Ideal candidates should possess a Bachelor’s degree and relevant experience to drive performance in a collaborative and dynamic environment.

Benefits

Attractive company benefits

Strong career progression opportunities

Qualifications

• 3-6 years relevant experience in network operations.
• Good understanding of SDH, DWDM, Ethernet.
• Familiarity with network testing equipment like OTDR.

Responsibilities

• Operations and maintenance support of network equipment.
• Installation and commissioning of network devices.
• Resolving L1 faults and ensuring operational reliability.

Skills

Network Equipment Operations

Troubleshooting

Communication

Education

Bachelor’s degree in Science or Engineering

Tools

SDH/DWDM Network Testing Equipment

Job description

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain

.

We are currently looking for Field Operations Engineer - Submarine Cable Landing Stations

who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Field Operations Engineer - Submarine Cable Landing Stations

Experience: 3-5 years of relevant experience

Region to Support: APAC

Tech Skills: Operations and maintenance support of network equipment - DWDM/SDH/Ethernet/IP/MPLS, Transmission Equipment, Submarine Cable Landing Stations’ SLTEs.

Reports to: Sr Manager – Field Operations

Responsibilities:

· Operations and maintenance support of network equipment - DWDM/SDH/Ethernet/IP/MPLS, Transmission Equipment, Submarine Cable Landing Stations’ SLTEs.

· Resolve proactive and reactive L1 faults arising in the network equipment or individual customer circuits by analyzing, troubleshooting and incident response on the system. Communicate with NOC technicians and/or local service providers and track those problems through to resolution.

· Service Delivery/Provisioning support of Carrier/Metro Ethernet, SDH/DWDM, IP/MPLS, Voice, International customer / backbone circuits and last mile links through daily interaction with internal Service Delivery teams. Responsible for layer-1 & layer-2 testing using optical test equipment.

· Installation and Commissioning of Transmission/DWDM, IP/ MPLS, Ethernet, Voice or any other network devices through internal projects and perform upgrades within the existing system as per the project plans and scope of work provided by Engineering/ PM.

· Supporting submarine cable repair by performing required operations in the PFE, running COTDR tests as required through interactions with the cable repair ship that carry out the subsea cable repair work on a 24/7 basis.

· Maintaining accurate inventory of hardware assets (periodic physical asset audits), upkeep perfect circuits/networks records, timely update of OSS/BSS tools, adhering to all internal/external audit requirements including the upkeep of the accuracy of all network operations relevant data, follow all internal process/procedures diligently.

· Requirement to perform rotational shift and weekly 24/7 standby duties. Involves frequent travelling to multiple other PoPs (around 20) within Singapore for the operation and maintenance related activities. Travel, when necessary to overseas PoPs/ network sites in Malaysia, Indonesia, Thailand, Vietnam, Bangladesh, Brunei for the network implementation/ deployment works.

· Perform network circuits migration (physical/optical layer migration of multiple links from one device to another in a phased manner to meet network infrastructure’s new platform upgrades).

· Ensure necessary coordination on certification field level testing. Coordinate with the technical teams for new enhancements issue resolution.

· All or any other work arising out of the business/operations requirement -not limited to maintaining the sanity/ hygiene of the datacentre environment, movement of hardware assets within Singapore offices, carry out any ad hoc jobs.

· Track and monitor the environmental performance to ensure minimal interruption to network transmission and or network switches.

· Lead, drive and monitor all maintenance and cost savings activities related to facilities

· including facility maintenance and thereby ensuring sufficient focus on optimizing the cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments.

· Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability.

· May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Network Operations Support.

· Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area. Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures

Experience required:

· 3-6 years of relevant experience with Bachelor’s degree in Science or Engineering.

· Good understanding and working knowledge of SDH, DWDM / Submarine cable system operations, Ethernet technologies and structured cabling.

· Should have used and be familiar with SDH/DWDM, Ethernet, OTDR, COTDR network testing equipment.

· Networks Project Implementation, migration of circuits/equipment experience.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [e-mail] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

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Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.