Field Application Engineer - GPS (eSIM, IoT, SIM)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore seeks a professional to manage customer support, including pre-sales and technical training. Candidates should have a degree in Telecommunication, Electronics, or related fields and at least 3 years of experience in Field Application, particularly in Radio Frequency. Travel to the APAC region is required. Interested applicants can contact Jessie for more information.

Qualifications

• Minimum 3 years of Field Application work in Radio Frequency, Cellular and Short Range technologies.
• Ability to travel to APAC region (30-50% traveling).
• Potential to become head of Technical Support in APAC.

Responsibilities

• Ensure customer support is provided at all times.
• Organize pre-sales, design-in, and after-sales support.
• Provide technical training to customers and distributors.

Skills

Customer support

Field Application work

Technical training

Market analysis

Education

Degree in Telecommunication, Electronics or Computer discipline

Job description

General Goals

Ensure that the highest level of customer support is provided to internal and external customers at all times with a focus on a minimal design-in time and optimum customer satisfaction.

Primary Tasks

Organizes the customer support for the company according to the statement above:

1. Pre-sales assistance

2. Design-In Support

3. After-sales support

4. Customer developments (engineering)

5. Final evaluation of analysed Returned Material and feed back

Consult the marketing service for customer projects in Support Area.

Bench Test and RMA screening for Support Area

Organizes and provide technical training of customers and distributors.

Secondary Tasks

• Analysis of market and new project opportunities.
• Provide customer support reports.
• Provide technical market feedback and bug reports.
• Perform periodic technical competition analysis and road test.
• Perform tasks as may be required by Employer from time to time

Requirements

• Degree in Telecommunication, Electronics or Computer discipline
• Min. 3 years of Field Application work in the area of Radio Frequency, Cellular and Short Range (Wifi and Bluetooth)
• Requires to travel to APAC region (30-50% traveling)
• Career path: Potential to be the head of Technical Support in APAC

Others

• Industry: Irish MNC dealing with Cellular IoT, eSIM, SIM
• Location: Shaw Centre
• Working hours: 9am to 6pm / Mon-Fri
• Interest applicants, please email updated resume to [e-mail]
• Jessie Hoe Huey Miin
• CEI Reg No. R1103861
• EA Lic: 99C4599