Field Application Engineer (FAE) – GPS #NJH

Recruit Express Pte Ltd.; Singapore; On-site; SGD 48,000 - 68,000; Full time

Job summary

A leading global technology company in semiconductor and mobile IoT solutions is seeking a Field Application Engineer to provide high-level customer support. The successful candidate will play a key role in ensuring optimal customer satisfaction through training, analysis, and technical support, requiring travel within the APAC region.

Qualifications

• Degree in Telecommunication, Electronics or Computer discipline.
• Min. 3 to 5 years of Field Application work with GPS devices.
• Exposure with Telecommunication or Mobile Network is a plus.

Responsibilities

• Organizes customer support and provides Design-In Support.
• Conducts technical training for customers and distributors.
• Analyzes GPS market and identifies new project opportunities.

Skills

Customer Support

Technical Training

GPS Devices

Communication

Education

Degree in Telecommunication, Electronics or Computer Discipline

Job description

General Goals

Ensure that the highest level of customer support is always provided to internal and external customers with a focus on a minimal design-in time and optimum customer satisfaction.

Primary Tasks

• Organizes the customer support for the company according to the statement above:
• Design-In Support
• Final evaluation of analysed Returned Material and feed back
• Consult the marketing service for customer projects in Support Area.
• Bench Test and RMA screening for Support Area
• Organizes and provide technical training of customers and distributors.

Secondary Tasks

• Analysis of GPS market and new project opportunities.
• Provide customer support reports.
• Provide technical market feedback and bug reports.
• Perform periodic technical competition analysis and road test.
• Perform tasks as may be required by Employer from time to time

Requirements:

- Degree in Telecommunication, Electronics or Computer discipline

- Min. 3 to 5 years of Field Application work with GPS devices

- Exposure with Telecommunication service provider, Mobile Network or Mobile Virtual Network Operators a plus

- Requires to travel to APAC region (30-50% traveling)

Company: A global technology company headquartered in Ireland that specialises in semiconductor and mobile IoT solutions.

Interest applicants, pls email updated resume to [e-mail]