Field Application Engineer

TE Connectivity; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Field Application Engineer in Singapore. This role involves developing strong relationships with customers to drive product design-ins, managing customer requirements, and collaborating with various internal teams to ensure product development based on feedback. The ideal candidate will hold a Bachelor's degree in Engineering and have at least three years of relevant experience, coupled with strong interpersonal skills and fluency in both English and Chinese.

Qualifications

• 3+ years’ industry experience in engineering and preferably sales.
• Background in Automation is preferred.
• Both English and Chinese language skills required.

Responsibilities

• Builds relationships with customer engineering departments.
• Drives new product design-ins and identifies sales opportunities.
• Conducts project meetings and customer presentations.

Skills

Interpersonal skills

Customer management

Technical simplification

Education

Bachelor’s degree in Engineering

Job description

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview:

The Field Application Engineer is the primary relationship builder with customers engineering department and plays a crucial role in design-in of new and existing products across all TE IND subverticals. Furthermore this role supports as application subject matter expert the Account Managers and Sales Engineers with broader application and product specific knowledge and acts as an interface between the customer and the TE IND subverticals.

Job Description

Key Responsibilities

• Demand generation at global lead accounts, including driving new product design-ins and identifies possibilities to sell the complete TE product portfolio.
• Maintains relationships and ensures high level of customer satisfaction.
• Closely collaborates with customer engineering department.
• Performs Voice of the Customer and communicates impact to internal stakeholders.
• Creates & maintains opportunities in Salesforce.
• Attend project meetings and conduct regular customer calls and presentations.
• Understands customer application and pain points as well as captures customer requirements and competitive landscape
• Discusses customer roadmaps and identifies TE product gaps and new product opportunities.
• Cooperates with internal stakeholders from various subverticals to generate new products based on customer feedback .
• Reviews customers technical & quality specifications in alignment with internal stakeholders
• First level support for all technical clarifications at customer and follow up on improvements
• Organizes internal and external technical application workshops and events (e.g., tech days, trainings)

Key Goals & Objectives

• Develop & manage pipeline
• Conversion
• Revenue growth
• Customer satisfaction
• New product implementation & development

Key Qualifications, Experiences & Knowledge

• Bachelor’s degree of Engineering in one of the following academic disciplines mechanics, electrics, electronics or similar relevant.
• 3+ years’ industry experience in engineering (required) and sales (would be an advantage), background from Automation would be prefered.

Skills & Abilities Required

• Outgoin with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders in TE.
• General business acumen and strong customer management skills.
  Clear, strategic thinker with ability to execute on priorities and work toward targets.
• Both English and Chinese language skills are required.
• Ability to simplify and explain complex technical matters.
• Team player, likes to work with different colleagues from various backgrounds and cultures.
• Willingness to travel and visit customers (70-80%).
• Self-motivated with a passion for serving and helping customers.
• Open minded, think outside of the box.

Location:

Singapore, 01, SG, 239920

State: 01

Country/Region: SG

Travel: 50% to 75%

Requisition ID: 136663

Alternative Locations:

Job Segment: Electronics Engineer, Field Engineer, Application Engineering, Developer, Outside Sales, Engineering, Technology, Sales