Female Customer Care Executive for Luxury Studio

Glowfin; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A luxury photography studio in Singapore is seeking a Female Customer Care Executive to manage client relationships and sales strategies. The ideal candidate should have excellent communication skills in English & Hindi, experience in sales management, and a strong focus on customer service. This full-time role requires in-person work and offers a day shift schedule.

Qualifications

• Exceptional interpersonal and communication skills in English & Hindi.
• Proven experience in sales and operations management.
• Exceptional organizational and multitasking abilities.

Responsibilities

• Develop and implement effective sales strategies.
• Provide exceptional customer service throughout the client journey.
• Maintain strong relationships with clients.

Skills

Interpersonal skills

Communication skills in English & Hindi

Sales experience

Customer service

Organizational abilities

Multitasking abilities

Education

Higher Secondary (12th Pass)

Tools

Microsoft Excel

Google Sheets

Job description

Female Customer Care Executive for Luxury Studio

Responsibilities:
• Sales Management: Develop and implement effective sales strategies to attract clients, increase bookings, and drive revenue growth. Prospect for potential clients, generate leads, and convert them into sales opportunities. Conduct sales consultations, showcasing the value and uniqueness of our photography services. Build and maintain strong relationships with clients, ensuring their needs are met and exceeded. Negotiate pricing and contracts to secure new business while maximising profitability. Execute promotional campaigns to generate leads and boost brand awareness. Keep up-to-date with industry trends and competitors to identify new business opportunities.
• Customer Experience: Provide exceptional customer service throughout the client journey, ensuring a positive and memorable experience. Understand client needs and preferences, tailoring services to meet their expectations. Handle customer inquiries, resolve issues, and manage customer feedback effectively.

Qualifications:

• Excellent interpersonal and communication skills in ENGLISH & Hindi, with the ability to build strong relationships with clients.
• Proven experience in sales and operations management, preferably in the photography industry or related field.
• Exceptional organizational and multitasking abilities to manage multiple projects and deadlines.
• Proficiency in using relevant software and tools, mainly Microsoft Excel/Google Sheets for operations and sales management.
• Capability to communicate effectively with clients, especially mothers of children.

Job Type: Full-time
Schedule: Day shift
Education: Higher Secondary (12th Pass) (Preferred)
Experience: Technical support: 1 year (Preferred), total work: 1 year (Preferred), Customer service: 1 year (Preferred)
Languages: Hindi (Preferred), English (Preferred)
Work Location: In person
Contact: Speak with the employer at +91 hidden_mobile