Fashion Retail Client Advisor / Senior Fashion Retail Client Advisor - Club21

COMO Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Une entreprise renommée recherche un assistant de vente pour rejoindre son équipe dans le secteur de la mode de luxe. Le poste implique d'engager les clients, d'atteindre des objectifs de vente, et de partager des conseils sur les produits. Les candidats doivent être passionnés par la mode, avec d'excellentes compétences en communication et un esprit de vente. Ce rôle est une excellente opportunité pour ceux qui cherchent à se lancer dans le secteur de la mode.

Qualifications

• Pas d'expérience requise, expérience dans le secteur de la mode de luxe est un plus.
• Passion pour la mode de luxe et sens aiguisé du style.
• Capacité à travailler dans un environnement de vente dynamique et rapide.

Responsibilities

• Accueillir et engager les clients chaleureusement, aider à trouver des produits adaptés.
• Atteindre des objectifs de vente individuels et de magasin, upsell et cross-sell.
• Maintenir une connaissance à jour des produits, tendances et événements en magasin.

Skills

Interpersonal skills

Communication skills

Sales-driven

Passion for luxury fashion

Knowledge of fashion trends

Job description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Join us and be part of brands like Comme des Garcons, Jacquemus, Self-Portrait, Thom Browne, AMI Paris, Alexander Wang and more!

Job Responsibilities:

Customer Service:

• Greet and engage with customers warmly, creating a welcoming atmosphere
• Assist customers in finding suitable products based on their needs and preferences
• Provide personalized styling advice and recommendations
• Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Product Knowledge

• Maintain up-to-date knowledge of products, including features, benefits, and trends
• Educate customers on product care, fitting, and styling options
• Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business
• Maintain client records and follow up with personalized communications
• Notify customers about new products, events, and promotions

Requirements

• No experience welcomed.
• Proven experience in luxury fashion retail or a related field is a plus.
• Strong passion for luxury fashion and a keen sense of style.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fashion trends and luxury brands.