Fashion E-Commerce & Showroom Executive (Full-Time)

HOLLYHOQUE; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A vibrant retail company in Singapore is seeking an enthusiastic individual for a retail and e-commerce role. Responsibilities include managing online product listings, assisting customers in-store, and supporting live events on social media. The ideal candidate has prior retail experience, a passion for fashion, and exceptional organizational skills. This position fosters a hands-on environment blending retail and e-commerce tasks.

Qualifications

• Prior retail experience is essential.
• Passion for fashion and styling is required.
• Must be organized and reliable in a fast-paced environment.
• Experience in e-commerce operations is a bonus.

Responsibilities

• Upload new arrivals, product descriptions, and pricing on the website.
• Manage online orders, coordinate deliveries, and handle returns.
• Respond to customer enquiries via email or chat.
• Assist walk-in customers with styling advice.
• Manage stock flow between online and retail.
• Assist hosts during TikTok live events.

Skills

Customer engagement

E-commerce operations

Fashion sense

Organization

Job description

What You’ll Do

E-Commerce & Product Management

• Upload new arrivals, product descriptions, and pricing on our website.
• Update stock levels and ensure product details are accurate.

Order Processing & Inventory

• Manage online orders, coordinate deliveries, and handle returns/exchanges.
• Track stock levels and liaise with suppliers for restocks.

Customer Support

• Respond to customer enquiries via email or chat.
• Provide style recommendations and assist with product issues.

Showroom Operations

• Assist walk-in customers with styling advice and purchases.
• Maintain showroom displays and overall store presentation.
• Manage stock flow between online and retail operations.

TikTok Live Support

• Assist hosts during live events (prepping products, organizing try-ons, etc.).

What We’re Looking For

• Prior retail experience is a must (you love engaging with customers!).
• Passion for fashion and an eye for styling.
• Organized, reliable, and enjoys a fast-paced environment.
• Experience in e-commerce operations is a bonus.

Work Schedule

• 44 hour work week, including weekends

If you’re someone who enjoys both hands-on retail and behind-the-scenes e-commerce work, we’d love to hear from you!