Family Support Executive

NTUC FIRST CAMPUS LIMITED
Singapore
SGD 60,000 - 80,000
Job description

JOB RESPONSIBILITIES:

  • Provide support for the overall well-being and holistic development of B20 low-income children at designated TERM centers.

  • Build good relationships with TERM families to foster trust and cooperation.

  • Provide support for at-risk families, which includes:

    • Identify and prioritize TERM children and families based on monthly preschool attendance.

    • Participate in case conferences to collaboratively address challenges and develop tailored support plans.

    • Assist in conducting home visits to better understand the family and provide targeted assistance.

    • Assist families in navigating and applying for relevant subsidies, financial assistance, and support programs.

    • Link up families with relevant community resources.

  • Work closely with Principals, Teachers, and other Child Support Services (CSS) colleagues to align and integrate support efforts for TERM children and families.

  • Establish connections between the preschool center and community partners to enhance attendance support delivery when necessary.

  • Achieve TERM’s KPI for all supporting centres.

  • Timely submission of required reports and maintain accurate updates on the prescribed case management systems

  • Narrate case stories which highlight the positive impact of the Child Support Model (CSM) on the lives of TERM children and families.

  • Any other duties and projects assigned by the reporting officer.

JOB REQUIREMENTS:

  • Recognized diploma/degree in sociology, social work, psychology, early childhood education, or a related field.

  • Minimum 2 years of relevant experience in a pre-school or social service sector for diploma holders will be required.

  • Fresh graduates with relevant degrees may apply.

  • Passionate about supporting low income children and families.

  • Good spoken and written English. Ability to speak alternative mother tongue languages will be preferred.

  • Displays initiative and can work independently while also being a team player.

  • Maintains discretion and confidentiality in handling sensitive information.

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