Facility Executive (SGX)

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in facilities management is seeking a Project Manager to oversee projects and ensure customer satisfaction. This role involves managing facilities maintenance, leading a team, and ensuring compliance with health and safety regulations. Candidates should have a strong background in project and facilities management, excellent organizational skills, and the ability to communicate effectively with various stakeholders.

Qualifications

• Proven experience in project and facilities management.
• Strong organizational abilities and multitasking skills.
• Excellent communication skills with customers and teams.

Responsibilities

• Oversee projects from initiation to completion.
• Manage ongoing facilities maintenance and customer engagement.
• Lead and manage a team of cleaners and support staff.

Skills

Organizational skills

Multitasking

Communication

Leadership

Attention to detail

Problem solving

Tools

Microsoft Office

Facilities management software

Job description

Responsibilities:

• Project Management: Oversee projects from initiation to completion, ensuring timelines, budget, and quality standards are met. Ensure all relevant documentation is maintained.

• Facilities Management: Manage the ongoing maintenance of facilities, including Mechanical & Electrical (M&E) services, pest control, and landscaping (both indoor and outdoor).

• Customer Engagement: Act as the point of contact for customers and service providers, addressing concerns and ensuring satisfaction with services provided.

• Service Request Management: Create and manage service request tickets, monitor the progress of requests, and ensure timely resolutions.

• Maintenance Records: Update and maintain detailed records of all maintenance activities, including completed tasks and scheduled inspections.

• Service Request Reporting: Generate and analyze service request reports to identify trends, track performance, and improve service delivery.

• Monthly Reporting: Prepare and deliver comprehensive monthly reports on all facilities-related activities, maintenance, and service requests.

• Meeting Coordination: Take accurate minutes during meetings, ensuring all action items and decisions are properly recorded and communicated.

• Team Management: Lead and manage a team of cleaners, tea ladies, and events support staff, ensuring that tasks are completed efficiently and to a high standard.

• Health and Safety Compliance: Ensure that all facilities operations are carried out in compliance with health, safety, and environmental regulations.

Required Skills & Experience:

• Proven experience in project management and facilities management.

• Strong organizational and multitasking skills.

• Excellent communication skills to engage with customers, service providers, and internal teams.

• Ability to manage and lead a team effectively.

• Proficient in Microsoft Office and facilities management software.

• Knowledge of M&E services, pest control, and landscaping maintenance is a plus.

• Strong attention to detail and problem-solving abilities.

• Ability to work independently and manage multiple priorities.