Facilities Manager

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic operations manager to oversee day-to-day facility management. This role involves providing operational leadership, ensuring customer satisfaction, and maintaining high employee morale. You will be responsible for staff development, managing supplier relationships, and ensuring compliance with company policies. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to continuous improvement. Join a forward-thinking company that values teamwork and innovation, where your contributions can make a significant impact on client satisfaction and operational excellence.

Qualifications

• 3-5 years of experience in supervising multi-building operations.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Manage day-to-day operations of assigned facilities for efficiency.
• Ensure compliance with safety and health procedures.

Skills

Organizational Skills

Interpersonal Relations

Time Management

Teamwork

Continuous Improvement

Lateral Thinking

Education

Bachelor's degree in Engineering or Engineering Technology

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Summary

· Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities.

· Provides operational leadership to account team to ensure operational excellence is continually achieved.

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation.

· Communicates contract deliverable, objectives, and expectations to the staff.

· Staff development and training to improve productivity & competencies.

· Roll out the branding policy and follow as per specification.

· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

· Maintains confidential records.

· Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

· Play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

· Contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, updating budgets and raising draft invoices.

· Manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files.

· Effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

· Ensure all HR, Finance, Procurement and EHS processes are followed for compliance.

· Ensure that all programs and procedures of the operating staff are being implemented.

· Manage and supervise facilities personnel including hiring, promotions, recognition, discipline, and personnel terminations. Responsible for completion of required documentation and forms.

· Maintain high employee morale.

· Maintain open communications with the customer and good customer relationships to improve customer satisfaction.

· Secure more Ad-hoc works on site to increase business volume.

· Meet projected gross margin targets.

· Comply with all company policies and procedures and adhere to company standards of business ethics and conduct.

· Ensure compliance to Safety, Health & Environment Procedures and Reporting.

· Any other ad-hoc projects as assigned by client within contract SOW.

· Organise, coordinate and manage any on-site event, workshop or engagement related initiatives for client employees to improve office turn up rate.

· Support any client initiatives and objectives including execution for sustainability, diversity and inclusion.

Key Result Areas:

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation.

· Work closely with Customer, peers and subordinates to foster close working relationships.

· Provide leadership to site team to ensure operational excellence is continually achieved.

· Staff development and training to improve productivity & competencies.

· Roll out the branding policy and follow as per specification.

· Timely preparation and submission of payroll and notice of change forms.

· Preparation of monthly and quarterly or yearly reports.

· Responsible for adherence to all Safety, Health and Environment Procedures and Reporting.

· Customer retention and participation in contract renewal.

· Staff training and retention.

· Ensure all billing on time (Base and Ad-hoc works).

· Acquire more Ad-hoc works on site to increase business volume.

· Meet projected gross margin targets.

Knowledge, Skill and Abilities Required:

· Bachelor's degree in engineering or engineering technology.

· 3 to 5 years’ experience in the direct supervision of multi-building operations required.

· Strong organizational skills and a participatory management style.

· Strong interpersonal relations ability, excellent oral and written communications skills.

· Excellent time management and teamwork skills.

· Commitment to continuous improvement and best practices.

· Excellent grooming and personal hygiene standards.

· Self-motivated and lateral thinking.

· Must be computer literate in Microsoft Office products (Word, Excel, Outlook).

· Excellent English written and verbal communication skills.

Kindly Note: Only Shortlisted Candidates will be contacted by our HR team.