Facilities Maintenance Officer

WELLSPRING FACILITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A facility management company in Singapore is seeking a Supervisor to oversee daily operations and ensure high service standards. The ideal candidate will have strong leadership and multitasking abilities, with a minimum of a Diploma and 2 years of relevant experience in housekeeping. The role involves training staff, maintaining quality control, and preparing performance reports. Bilingual proficiency is preferred.

Qualifications

• Hands-on leadership approach with capabilities to train and guide staff.
• Ability to work under pressure in a dynamic environment.
• Strong communication skills for interacting with diverse teams.

Responsibilities

• Supervise daily activities for efficient service delivery.
• Conduct regular site inspections and manage staff performance.
• Prepare operational performance reports for improvements.

Skills

Leadership skills

Multitasking

Problem-solving

Interpersonal skills

Education

Diploma

Job description

Job Description

1. Supervise and coordinate daily activities to ensure prompt and efficient service delivery to users at all times.
2. Lead and supervise staff to maintain service standards in line with contract terms and company expectations. Manage and train staff to ensure consistent, high-quality performance.
3. Prepare and maintain accurate records for quality control, cost management, and personnel performance, in line with best management practices. Ensure the timely completion of all scheduled tasks according to required standards.
4. Conduct regular site inspections and address any issues promptly. Build and maintain positive relationships with clients and staff in accordance with company policies.
5. Ensure staff adherence to Quality, Environmental, Health & Safety standards while performing duties. Monitor compliance with legal requirements as well as company procedures and systems.
6. Prepare operational performance reports and provide actionable recommendations for improvement.
7. Attend customer feedback and resolve service-related issues efficiently and professionally.
8. Take a hands-on approach in performing the duties outlined in the contract scope as required.
9. Support the drive of recruitment initiatives to attract and hire good talent.

Job Requirements

1. A hands-on approach with strong leadership skills, capable of effectively training, guiding, and coaching staff to achieve performance excellence.
2. Ability to work efficiently under pressure and thrive in a fast-paced, dynamic environment.
3. Strong multitasking abilities with a creative, solution-oriented approach to problem-solving.
4. Minimum of a Diploma with 2 years of relevant experience in housekeeping; however, candidates with substantial relevant experience may also be considered, regardless of formal qualifications.
5. Bilingual proficiency is preferred, along with experience working in a diverse, multicultural workforce.
6. PC literate with strong written and verbal communication skills to effectively interact with staff and clients.
7. Good interpersonal skills to get along well with users and staff at all levels