FACILITIES MAINTENANCE OFFICER

SHINERS FACILITIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A facilities management company in Singapore is seeking a dedicated professional to uphold hygiene and cleanliness standards. The role involves managing staff, ensuring contractual obligations, and maintaining positive client interactions. A diploma with relevant experience in housekeeping is ideal. Candidates should be able to work shifts, stand long periods, and communicate effectively in a diverse environment.

Qualifications

• Hands-on approach with strong leadership skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Bilingual proficiency is preferred.

Responsibilities

• Provide high standard of hygiene and cleanliness within customer premises.
• Manage works execution and meet the required contractual standards.
• Lead and assist staff to maintain service standards.

Skills

Leadership skills

Multitasking

Interpersonal skills

Education

Diploma

Job description

Job Description

• Provide high standard of hygiene and cleanliness within customer premises.
• Practice good service acts by greeting others, smiling and saying thank you to customer and colleagues.
• Project professional image with proper grooming.
• Manage works execution and meet the required contractual standards.
• Performed cleaning duties in assigned areas and cover staff duty as and when required
• Meet the cleanliness and hygiene standard and ensure compliance to health & Safety Procedures and practices
• Coordinate daily activities to ensure prompt and efficient service delivery at all times.
• Lead and assist staff to maintain service standards in line with contract terms and company expectations.
• Ensure consistent, high-quality performance.
• Prepare and maintain accurate records for quality control, cost management, and personnel performance.
• Ensure the timely completion of all scheduled tasks according to required standards.
• Conduct inspections and address issues promptly.
• Build and maintain positive relationships with clients and staff in accordance with company policies.
• Ensure staff adherence to Quality, Environmental, Health & Safety standards while performing duties. Monitor compliance with legal requirements as well as company procedures and systems.
• Prepare operational performance reports and provide actionable recommendations for improvement.
• Attend customer feedback and resolve service-related issues efficiently and professionally.
• Take a hands-on approach in performing the duties outlined in the contract scope as required.

Requirements

• A hands-on approach with strong leadership skills, capable of effectively training, guiding, and coaching staff to achieve performance excellence.
• Ability to work efficiently under pressure and thrive in a fast-paced, dynamic environment.
• Strong multitasking abilities with a creative, solution-oriented approach to problem-solving.
• Minimum of a Diploma with 2 years of relevant experience in housekeeping; however, candidates with substantial relevant experience may also be considered, regardless of formal qualifications.
• Bilingual proficiency is preferred, along with experience working in a diverse, multicultural workforce.
• PC literate with strong written and verbal communication skills to effectively interact with staff and clients.
• Good interpersonal skills to get along well with users and staff at all levels
• Must be able to stand for long periods of time.
• Able to work rotating shifts included weekends and public holidays
• Able to perform overtime when required