Facilities Allocation Executive | Kallang | Up to $3,500

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking candidates for a role that involves managing booking requests, coordinating with stakeholders, and providing customer support. Applicants should be proficient in Microsoft Excel and have at least two years of customer service experience. This role requires strong communication skills and basic accounting knowledge, along with the ability to handle numerous administrative tasks.

Qualifications

• Minimum of 2 years of customer service experience, preferably in facility booking.

Responsibilities

• Manage and coordinate booking requests from organisations.
• Allocate facilities based on stakeholder priorities.
• Handle customer enquiries and resolve booking conflicts.
• Track compliance with booking terms and collect payments.
• Maintain booking records using Microsoft Excel.
• Prepare reports and presentation slides for approvals.
• Support user testing and admin tasks on the booking system.
• Maintain SOPs for booking processes.
• Manage the team’s email inbox and respond promptly.
• Handle quotations, feedback, and complaints professionally.

Skills

Proficient in Microsoft Excel and Office

Good communication skills

Customer service skills

Basic accounting knowledge

Education

Diploma or Degree in any field

Job description

Duration: 1 year

Location: Kallang

Working Hours: Monday - Friday 9am to 6.30pm

Responsibilities

• Manage and coordinate booking requests from organisations
• Allocate facilities based on stakeholder priorities
• Handle customer enquiries and resolve booking conflicts
• Track compliance with booking terms and collect payments
• Maintain booking records using Microsoft Excel
• Prepare reports and presentation slides for approvals
• Support user testing and admin tasks on the booking system
• Maintain SOPs for booking processes
• Manage the team’s email inbox and respond promptly
• Handle quotations, feedback, and complaints professionally

Requirements

• Proficient in Microsoft Excel and Office
• Good communication and customer service skills
• Basic accounting knowledge
• Diploma or Degree in any field
• At least 2 years of customer service experience (facility booking experience a plus)

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