- Coordinate, schedule and conduct regular inspection of faculty housing units and communal areas to ensure a safe, clean, and well-maintained environment.
- Monitor unit turnover process, identify defects and coordinate necessary rectification works prior to ensure units are ready for the next check-in.
- Manage and resolve residents’ requests, feedback or complaints received through various platforms such as
- ServiceNow, over the counter, emails, phone calls, etc. This includes collaborating with internal and external
- stakeholders for to ensure timely and satisfactory resolution in line with OCH’s Service Level Agreement (SLA).
- Prepare work requisitions and purchase orders for maintenance and improvement works and ensure that works are completed to the expected quality and timeline.
- Plan and prepare resident advisories for scheduled maintenance and unscheduled works. Act as the main point of contact for repairs, maintenance, cleaning, and assist to oversee and manage reinstatement and refurbishment projects within Faculty Housing.
- Adhere to the preventive maintenance schedules and ensure that timely corrective actions are taken.
- Oversee vendor service delivery and ensure full compliance with contractual obligations and performance standards.
Job Requirements
- Minimum Diploma or Degree in Business Administration or Facilities Management
- Preferably with 1-2 years of relevant experiences
- Proficient in MS Office
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599