Facilities Admin | 1 year

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A contracting firm in Singapore is seeking a dedicated individual for a 1-Year Contract position responsible for managing facility bookings. The ideal candidate will have excellent Microsoft Excel skills, customer service experience, and a detail-oriented approach. Responsibilities include coordinating booking requests and maintaining records. This role offers up to $3,500/month and requires adaptability and a positive mindset.

Qualifications

• At least 2 years of customer service experience (facility booking experience a plus).
• Able to work on weekends if needed.
• Resilient and committed to getting the job done.

Responsibilities

• Manage and coordinate booking requests from organisations.
• Allocate facilities based on stakeholder priorities.
• Handle customer enquiries and resolve booking conflicts.
• Track compliance with booking terms and collect payments.
• Prepare reports and presentation slides for approvals.

Skills

Proficient in Microsoft Excel

Good communication skills

Customer service skills

Detail-oriented

Organised

Adaptable

Education

Diploma or Degree in any field

Tools

Microsoft Office

Job description

Contract Information

1-Year Contract | 2 Positions Available | Up to $3,500/month

Location: Near Kallang area

Working Hours: Mon–Fri, 9:00 AM – 6:30 PM

About the Role

You’ll be responsible for managing facility bookings for the respective facilities of the organisation, supporting both internal stakeholders and external organisations. This includes processing requests, handling enquiries, resolving booking issues, and helping with data reporting and payment tracking.

Key Responsibilities

• Manage and coordinate booking requests from organisations
• Allocate facilities based on stakeholder priorities
• Handle customer enquiries and resolve booking conflicts
• Track compliance with booking terms and collect payments
• Maintain booking records using Microsoft Excel
• Prepare reports and presentation slides for approvals
• Support user testing and admin tasks on the booking system
• Maintain SOPs for booking processes
• Manage the team’s email inbox and respond promptly
• Handle quotations, feedback, and complaints professionally

Requirements

• Proficient in Microsoft Excel and Office
• Good communication and customer service skills
• Basic accounting knowledge
• Diploma or Degree in any field
• At least 2 years of customer service experience (facility booking experience a plus)
• Detail-oriented and organised
• Adaptable and proactive
• Positive, with a service-oriented mindset
• Able to work on weekends if needed
• Resilient and committed to getting the job done

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