F&B Service Audit Executive

Din Tai Fung; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant chain in Singapore is seeking a Quality Assurance Officer to conduct compliance inspections, evaluate processes and assist in training. Candidates should have at least 2 years of experience in the F&B sector, speak both English and Chinese, and demonstrate strong attention to detail. The role involves preparing reports, conducting audits, and improving operational processes, preferably with a Food Hygiene Officer Certificate.

Qualifications

• At least 2 years of F&B experience required.
• Ability to communicate effectively with outlet managers.
• Meticulous with a strong attention to detail.

Responsibilities

• Plan and conduct inspections for compliance.
• Prepare and follow up on inspection reports.
• Evaluate and distribute audit findings.
• Assist in audit training courses.

Skills

Food Hygiene Officer Certificate (advantage)

Positive mindset

Computer proficiency

Proficient in English and Chinese

Understanding of quality assurance

Job description

Job Responsibilities:

• Plan, schedule and conduct inspection for Operations team at various outlets to assess compliance with applicable guidelines and SOPs.

• Prepare inspection report and ensure follow up actions taken by outlet within set timeline.

• Identify gaps or improvements to the processes and communicate to relevant personnel/department.

• Evaluate audit findings, prepare and distribute reports to Operation team and management.

• Conduct audit follow-up on a periodic basis

• Assist and conduct audit-related training courses

• Involve in process improvement, system enhancement of new system development

• Handling Ad-hoc project if needed

Requirements:

• At least 2 years of F&B experience (possess Food Hygiene Officer Certificate will be added advantage)

• Positive mindset

• Proficiency in the use of computer

• Able to speak and write in both English and Chinese language

• A good understanding of quality assurance, procedures and protocols

Personal Characteristics

The incumbent should demonstrate competence in some or all the following:

• Meticulous and has an eye for details

• Able to work independently and as part of a team

• Positive working attitude with good adaptability

• Good communication skills required as need to engage with outlet managers

• A hands-on person that is proactive, driven and resourceful.