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A luxury hospitality provider in Singapore is seeking a Revenue Optimization and Data Analyst to maximize revenue through data-driven insights. The ideal candidate will analyze performance data and develop pricing strategies within the Food & Beverage team. The position requires strong experience in revenue management and data analysis, proficiency in tools like Excel and Power BI, and the ability to collaborate across departments effectively. This role offers opportunities for career growth in an esteemed hotel environment.
We are seeking a dynamic and analytical professional to join our Food & Beverage team as a Revenue Optimization and Data Analyst. In this role, you will be responsible for maximizing revenue through data-driven insights, optimization strategies, and continuous performance monitoring. You will work closely with F&B leadership, Revenue Management, Finance, Sales & Marketing, and hotel General Managers to develop and execute pricing strategies and long-term revenue plans. Your expertise will ensure profitability, operational efficiency, and alignment with business goals.
Key Responsibilities:
Revenue Optimization:
· Analyze performance data across F&B channels including restaurants, bars, room service, banquets, and special events.
· Develop and implement strategic pricing models based on demand, seasonality, customer segments, and competitor benchmarks.
· Identify opportunities for upselling, cross-selling, and improving average check value.
· Participate in and support the planning and execution of F&B pricing strategies for new and existing outlets.
· Work with hotel teams to formulate and challenge robust annual/long-term F&B plans and forecasts.
· Ensure all revenue strategies are rooted in sound commercial judgment and data analysis.
Data Analysis & Reporting:
· Collect, clean, and analyze large volumes of data to uncover trends and actionable insights.
· Produce regular and ad hoc reports on revenue performance, KPIs, guest behavior, product sales, and profitability metrics.
· Monitor and evaluate promotional performance and suggest improvements.
· Utilize tools such as Excel, Power BI, SevenRooms, Perfect Check, and other F&B management platforms to analyze and visualize data. As applicable.
Demand Forecasting & Trend Analysis:
· Leverage internal and external tools to build accurate weekly, monthly, and annual F&B forecasts.
· Monitor market trends and customer behavior to predict demand patterns and adjust operations accordingly.
· Work closely with the operations team to ensure inventory levels align with projected demand.
· Maintain historical data related to demand-generating events and analyze promotion effectiveness.
Collaboration & Strategy Development:
· Collaborate with marketing, sales, and operations teams to develop promotional and pricing strategies.
· Provide recommendations on menu design and product offerings based on data-driven insights.
· Support the implementation of revenue management techniques, such as dynamic pricing and segmentation strategies.
· Share best practices, tools, and innovative profit-generating ideas across properties in the region.
Competitive & Market Analysis:
· Conduct regular market analysis to understand key drivers, customer behaviors, and competitor pricing.
· Benchmark performance and identify gaps or growth opportunities.
· Support outlet-level teams in tracking and improving metrics such as APC (average per cover), COGS (cost of goods sold), and labor efficiency.
Optimization of F&B Operations:
· Analyze labor costs and COGS to recommend strategies that improve operational efficiency and profit margins.
· Monitor F&B KPIs across properties and provide actionable insights for process and performance improvement.
· Ensure the synergy and consistency in the use of tools, systems, and processes across the region.
Technology & Tools:
· Leverage advanced analytics tools (e.g., Excel, Sevenrooms, Perfect Check, Power BI, etc.) to manipulate and visualize data.
· Stay updated on the latest technologies and methodologies in revenue management and data analytics for the F&B industry.
Qualifications & Skills:
Educational Background:
· Bachelor’s degree in Business, Hospitality, Economics, Data Science, or a related field. A Master’s degree is a plus.
Experience:
· 3+ years of experience in revenue management, data analysis, or a related role in the hospitality or F&B industry.
· Experience with revenue optimization tools and/or pricing management platforms.
· Knowledge of F&B operations, including pricing, menu design, and supply chain management.
Technical Skills:
· Proficient in data analysis tools (Excel, SQL, Power BI, Tableau)
· Skilled in interpreting complex data and identifying actionable insights
· Familiar with F&B systems (POS, TMS, booking engines)