F&B Retails Assistant - Bateel (Basic + Commission)

Bluebell Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Bateel is seeking a dynamic Sales Associate to enhance the customer experience within our boutique. The role involves delivering top-notch service, assisting with premium product selections, and maintaining our luxury brand standards. Ideal candidates have retail experience, excellent communication skills, and a passion for customer engagement. Join us to be part of a team that embodies quality and hospitality in every interaction.

Qualifications

• Minimum 1 year of experience in retail, preferably in luxury, F&B, or lifestyle brands.
• Strong communication and interpersonal skills.
• Passion for customer service and premium food products.
• Well-groomed with a professional and approachable demeanor.
• Able to work retail hours including weekends and public holidays.
• Basic proficiency in English; other languages (e.g., Mandarin, Malay) are a plus.

Responsibilities

• Greet customers warmly and provide knowledgeable product recommendations.
• Assist customers in selecting premium dates, chocolates, and gift sets.
• Share product stories and tasting notes to enhance the luxury experience.
• Maintain store cleanliness, merchandising, and visual presentation standards.
• Operate POS system and handle cash, card, and digital transactions accurately.
• Assist in inventory checks, stock replenishment, and receiving deliveries.
• Meet or exceed daily and monthly sales targets.
• Support team members and participate in boutique events or promotional activities.
• Uphold Bateel’s brand image, grooming, and etiquette standards.

Skills

Communication

Interpersonal Skills

Customer Service

Retail Experience

Job description

Job Purpose

As a Sales Associate at Bateel, you will play a key role in delivering exceptional customer service and driving boutique sales. You will act as a brand ambassador, ensuring every customer interaction reflects Bateel’s commitment to quality, hospitality, and excellence.

Responsibilities

• Greet customers warmly and provide knowledgeable product recommendations

• Assist customers in selecting premium dates, chocolates, and gift sets

• Share product stories and tasting notes to enhance the luxury experience

• Maintain store cleanliness, merchandising, and visual presentation standards

• Operate POS system and handle cash, card, and digital transactions accurately

• Assist in inventory checks, stock replenishment, and receiving deliveries

• Meet or exceed daily and monthly sales targets

• Support team members and participate in boutique events or promotional activities

• Uphold Bateel’s brand image, grooming, and etiquette standards

Requirements

• Minimum 1 year of experience in retail, preferably in luxury, F&B, or lifestyle brands

• Strong communication and interpersonal skills

• Passion for customer service and premium food products

• Well-groomed with a professional and approachable demeanor

• Able to work retail hours including weekends and public holidays

• Basic proficiency in English; other languages (e.g., Mandarin, Malay) are a plus to effectively communicate with Mandarin/Malay-speaking community