F&B Outlet Host - Holiday Inn Singapore Little India

InterContinental Hotels Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a leading hotel chain as part of Holiday Inn, where you will create remarkable dining experiences for guests. Your role involves welcoming guests, managing their requests, and efficiently handling reservations while ensuring a friendly and warm ambiance. Enjoy competitive pay and numerous benefits in a dynamic hospitality environment.

Benefits

Duty meals

Birthday Leave

Monthly LOVE Hour

Medical, dental & optical benefits

Insurance Coverage

F&B Discount

Special Employee Rate at IHG Hotels

Room to Grow opportunities

Qualifications

• Friendly and welcoming demeanor.
• Ability to manage guest inquiries and reservations.
• Experience in the hospitality industry is a plus.

Responsibilities

• Welcome guests and manage their dining needs.
• Take and manage bookings, ensuring guest orders are handled.
• Coordinate with the restaurant management for special offers.

Skills

Customer Service

Communication

Organization

Job description

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Your Day-to-Day Responsibilities -

• Welcome guests in a warm and friendly manner, ascertains their dining/lodging needs.
• Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Perform opening and closing duties, as needed.
• Take bookings for the Restaurant, via telephone, fax, emails and deal promptly with all inquiries relating to the Restaurant, turning enquiries into booking and handling guest’s orders.
• Keep up to date and accurate all enquiries relating bookings and put them in the systems and follow up any guest’s requirements and pass it on to the right person.
• Liaise with the restaurant management regarding special offers and ensure the offers are advertise accordingly on system and website.
• Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest.

What we Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Extensive coverage of Medical, dental & optical benefits
• Insurance Coverage
• F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

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