F&B Operations Manager

Djibouti Palace Kempinski; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A prestigious hotel in Singapore seeks an experienced F&B Operations Manager to lead the Food & Beverage team. This role involves overseeing operations, driving sales, managing costs, and ensuring compliance with quality standards. The ideal candidate will have a minimum of 5 years in F&B management, strong leadership skills, and experience in luxury dining concepts. Join us to elevate our offerings and ensure exceptional guest experiences.

Qualifications

• Minimum 5 years in an F&B management role or similar capacity.
• Experience with diverse dining concepts in luxury hotels.
• Capable of thriving under pressure with proactive problem-solving.

Responsibilities

• Oversee F&B and Banquet day-to-day operations.
• Drive sales to full potential in assigned outlets.
• Manage costs to align with revenue without compromising quality.
• Ensure compliance with hotel regulations and hygiene standards.
• Support Human Resources initiatives.

Skills

Leadership and motivational skills

Fluent in spoken and written English

Problem-solving

Ability to work under pressure

Multitasking

Job description

Overview

Reporting directly to the Assistant Director of Food & Beverage, the F&B Operations Manager is a hands-on leader crucial to elevating our food and beverage offerings as a key differentiator for the Kempinski brand. This dynamic role demands active participation in overseeing and ensuring the success of our hotel's Food & Beverage and Banquet operations. You will lead, motivate, and develop the F&B team, instilling a culture of courteous, professional, and efficient service that aligns with hotel and Kempinski brand standards. Your direct involvement in day-to-day operations will ensure seamless execution and an exceptional guest experience.

Department: Food & Beverage | Employment Type: Permanent - Full Time | Location: Singapore (Onsite)

Responsibilities

• Assist to oversee the Food & Beverage and Banquet day-to-day operations of the hotel.
• Drive sales to full potential in assigned outlets as directed by the Food & Beverage Head of Department.
• Manage costs to align with revenue without compromising quality.
• Lead the department with an entrepreneurial focus, seeking opportunities to generate more business continually.
• Ensure compliance with hotel rules and regulations, including fire & safety and hygiene standards (including HACCP).
• Foster innovation and share ideas with other hotels via the corporate office.
• Support and implement Human Resources & Talent Development initiatives.
• Assist in preparing and consolidating the yearly department budget.
• Prepare monthly income statements and Revenue Reports; attend monthly performance meetings with Outlet Management.
• Source the best available products and continuously improve quality; communicate effectively internally and externally.
• Prepare a yearly marketing plan for appointed outlets in collaboration with Sales & Marketing, including competitor analysis.
• Stay informed on local and global F&B trends.
• Ensure managers plan and implement effective training programs in appointed outlets.

Qualifications

• Minimum 5 years in an F&B management role or similar capacity.
• Experience with diverse dining concepts in luxury hotels, including all-day dining, banquet, signature restaurants, and celebrity chef concepts.
• Fluent in spoken and written English.
• Strong leadership and motivational skills with the ability to adapt communication and working style for different stakeholders.
• Positive attitude, team player, and ability to work independently; capable of thriving under pressure with proactive problem-solving.
• Resourceful, able to multi-task and meet tight deadlines.

Not quite right? Register your interest to be notified of roles that meet your criteria.