F&B Operations Lead — Service & Team Development

PARADISE TEOCHEW RESTAURANT PTE. LTD.; Singapore; On-site; SGD 45,000 - 58,000; Full time

Job summary

PARADISE TEOCHEW RESTAURANT PTE. LTD. is seeking a capable supervisor to report to the Restaurant Manager and assist in daily operations. You will deputize in the Manager’s absence and lead a service crew to ensure smooth service and standards.

You will conduct interviews, train staff, motivate the team, and maintain high service standards while overseeing labour and F&B costing matters. This role requires strong leadership and attention to grooming and discipline.

Responsibilities

• Report to the Restaurant Manager or management staff appointed by the Company.
• Support and assist the Restaurant Manager in managing the restaurant.
• Deputize in the absence of the Manager.
• Supervise a team of service crew to ensure smooth restaurant operation.
• Handle cashiering duties and banking duties.
• Conduct interviews for new hires.
• Guide and train new/existing Service Crew.
• Constantly motivate and cultivate team spirit.
• Maintain the utmost service standards, discipline, and grooming among the service staff.
• Assist in the performance appraisals and confirmation of the crew.
• Conduct daily checklists.
• Continuously obtain customer feedback to ensure satisfaction.
• Attend to customer complaints, if any.
• Assist the Restaurant Manager in monitoring labour and F&B costing matters, including monthly stock take.
• Adhere to the Company's standard operating procedures.
• Perform any other appropriate duties and responsibilities as assigned.

Job description

PARADISE TEOCHEW RESTAURANT PTE. LTD. is seeking a capable supervisor to report to the Restaurant Manager and assist in daily operations. You will deputize in the Manager’s absence and lead a service crew to ensure smooth service and standards.

You will conduct interviews, train staff, motivate the team, and maintain high service standards while overseeing labour and F&B costing matters. This role requires strong leadership and attention to grooming and discipline.