F&B manager

NAN YANG DAO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader for their food and beverage operations. This role involves supervising staff, ensuring exceptional guest service, and managing daily operations while maintaining high standards of health and safety compliance. The ideal candidate will possess strong leadership and communication skills, along with a background in hospitality. Join a vibrant team where your contributions will enhance the guest experience and drive the establishment's success. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• High school diploma required; degree in Hospitality Management preferred.
• Previous supervisory experience in food and beverage is essential.

Responsibilities

• Supervise food and beverage staff and ensure high guest service standards.
• Oversee daily operations, manage inventory, and ensure compliance with health regulations.

Skills

Leadership

Communication Skills

Interpersonal Skills

Problem Solving

Customer Service

Education

High School Diploma

Degree in Hospitality Management

Tools

Point-of-Sale (POS) Systems

Job description

Job Description & Requirements

1. Supervision and Leadership:Supervise and coordinate the activities of food and beverage staff, including servers, bartenders, and kitchen personnel.
   Provide training and development to team members, including onboarding new hires and offering ongoing coaching.
   Conduct performance evaluations and address any staff issues or disciplinary actions as needed.
2. Guest Service:Ensure high standards of guest service are maintained, addressing any guest concerns or complaints promptly and professionally.
   Monitor guest satisfaction and make recommendations for improvements based on feedback and observations.
3. Operational Management:Oversee daily operations, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure that service standards are consistently met, including proper table settings, timely service, and adherence to established procedures.
   Manage reservations and seating arrangements to maximize efficiency and guest satisfaction.
4. Financial Responsibilities:Assist in budget management, including monitoring labor costs and food and beverage expenses.
   Participate in inventory control and ordering processes to ensure adequate stock levels while minimizing waste.
   Handle cash and financial transactions accurately, including processing payments and reconciling receipts.
5. Health and Safety Compliance:Ensure compliance with health and safety regulations, including food handling procedures, sanitation practices, and workplace safety standards.
   Conduct regular inspections to maintain cleanliness and hygiene in all service areas.
6. Marketing and Promotion:Assist in developing and implementing promotional strategies to drive sales and enhance the establishment’s brand.
   Collaborate with the marketing team to create special events, menu updates, and promotional campaigns.
7. Reporting and Administration:Prepare and submit reports related to sales, inventory, and staff performance as required.
   Maintain accurate records of operational activities and communicate any issues or discrepancies to management.

Qualifications:

• High school diploma or equivalent; a degree in Hospitality Management or related field preferred.
• Previous experience in a supervisory role within a food and beverage environment.
• Strong knowledge of food and beverage service, including menu items, wine pairings, and dining etiquette.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using point-of-sale (POS) systems and other relevant software.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to [weight] pounds.
• Ability to work in a variety of conditions, including high noise levels and varying temperatures.